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50K Service.. Is it covered under warranty? Dealership says no....

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Old 03-01-2002, 04:41 AM
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tej
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Default 50K Service.. Is it covered under warranty? Dealership says no....

I made an appointment to take my 99.5 1.8T in for the 50K service and the dealership claimed that there is no 50K service included in the 3yr/50k warranty. The car is covered under warranty until 50K but they claim the last free service is 45K. Can anyone tell me where I can find something in writing that will verify their statement? Thanks.
Old 03-01-2002, 04:51 AM
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Default Any other dealers in your area?

Call them. Your dealer might be under audit from AoA, which means they might be trying to limit the amount of warranty work they do until the scrutiny goes away.
Old 03-01-2002, 05:18 AM
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True enough. check your warranty schedule. Your next service is due 52,500 mi.
Old 03-01-2002, 05:43 AM
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I took mine in at 49k, and it was covered, no questions asked.
Old 03-01-2002, 08:13 AM
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I took mine in at 49k+ for my 50k service for free...
Old 03-01-2002, 08:40 AM
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Default Not So.....

The 2.8 gets the service every 7,500 miles. The turbo gets the service every 5,000. The dealer should cover the 50k. It's party of the service package as long as you're not over the 50,000 mile mark.
Old 03-01-2002, 11:41 AM
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Ain't that a bitch. You spend more money and get less service!
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