A4 (B5 Platform) Discussion Discussion forum for the B5 Audi A4 produced from 1995-2001 B5 FAQ

Boy, this company was a lot of help.

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Old 06-17-1999, 06:04 PM
  #1  
Matt Daniels
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Default Boy, this company was a lot of help.

Here's the set up: A company on the web called Superior Carburator (http://www.carburetorexchange.com/) has great prices on replacement radiators listed on their web site. But, when I call them, they always tell me a price that is a lot higher than what is on the web site. I'll even mention the price on the web site, but I'm still told it's the higher price. <p>So I decide to email them asking what is going on with their prices. Here is the email I sent:<p>>I have a few questions about your pricing policy. On two occasions I've<br>> looked at your web site for prices on radiators, one was for a '86 Audi<br>> 4000 quattro and the other was for a '88 Honda Accord. In both<br>> occasions, the price that is on your web site is greatly lower than the<br>> price I've been quoted over the phone. Even if I mention the price on<br>> the web site, I'm still told that the price is higher than what is<br>> listed. Why is that?<br>> <br>> This '88 Honda is a good example of what I'm talking about. You have a<br>> radiator for a 1988 Honda Accord, Part # S0928, listed at $93.00 on your<br>> web site. When I called your toll-free number, 1-888-233-2345, I was<br>> told that the price was "about $190.00". At that price I might as well<br>> buy the radiator at the local shop for $199 and have it today.<br>> <br>> Your home page claims that buying through you saves "50-60%" by<br>> eliminating the middleman, but from what I've seen so far, your prices<br>> are the same as all the local places I've called.<br>> <br>> If you need more details about this '88 Accord here they are: '88 Honda<br>> Accord, 2-door hatchback, 5-speed Manual, 4 cylinder engine.<br>> <br>> Please give me some explanation on why I'm not getting the prices that<br>> you have listed on your web site.<p>Here is the reply I got from them:<p>>Hi mat call our toll free num on your radiator needs 1 888 577 4197 <br>>thanks charly<p>Boy, that was worth my time typing that email......<p>Matt
Old 06-17-1999, 06:08 PM
  #2  
Jason Teller
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That one belongs in the hall of shame :-)
Old 06-17-1999, 06:10 PM
  #3  
Lazlo
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Could it be an auto-responder?
Old 06-17-1999, 10:46 PM
  #4  
Hacker
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I think I'll send 'em a trojan horse.
Old 06-18-1999, 04:22 AM
  #5  
Everyone's a comedian
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That's pretty damn funny! Probalby a lot more funny when it happens to someone else.
Old 06-18-1999, 05:30 AM
  #6  
Glenn R
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Default Here's a link to a "real" Hall of Shame"

http://www.iarchitect.com
Old 06-18-1999, 05:57 AM
  #7  
Chris
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The phone # is different - maybe his direct line to explain to you??
Old 06-18-1999, 06:16 AM
  #8  
PT
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Why don't you call them back and say: &quot;I received your offer via your web site advertisement. I have decided to accept your offer at the price stated. How shall I make payment?&quot; If they then quote the higher price, report them to their
Old 06-18-1999, 07:09 AM
  #9  
slack
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Default Advertised prices are not considered an 'offer' simply an invitation to bargain.

nt<br>
Old 06-18-1999, 10:24 AM
  #10  
PhilJ
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Default Just make sure that it reads...

exactly like the following:<p>"I received your email and I shall send you a reply ASAP. <p>Till then, take a look at the attached zipped docs. <p>bye "<p>And attach a .zip file named "zipped_docs.exe"<p>That oughtta get 'em laughing!<p>-PhilJ<br>with a co-worker who got zapped by worm.explore.exe<br>
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