ModifiedA4

whats up with that? i said "the net"...hehe...

i dunno if it was my "audisport" cap or something else (like the previous customer who couldnt speak english)...but then he proceeds to take $15 off the bill.

whats the deal with wondering where i got the partnumbers?

f3d

or vw in this case.

B5Davem

For us parts guys(Q-frog will agree)there is some concern in getting parts correct the first time.Few people know that parts (if returnable )usually cost the dealer some percentage to return.So when you stick a dealer with a part ,it costs them to get it sent back.

ModifiedA4

15% restocking fee on returned parts.

Stratocaster1422

I just tell them I "acquired" the audi parts program