A4 (B5 Platform) Discussion Discussion forum for the B5 Audi A4 produced from 1995-2001 B5 FAQ

Will Passport honor warranty claims on an 8500 bought from Ebay?

Thread Tools
 
Search this Thread
 
Old 11-21-2003, 01:50 AM
  #1  
AudiWorld Super User
Thread Starter
 
KMHPaladin's Avatar
 
Join Date: Jun 2003
Posts: 13,766
Likes: 0
Received 0 Likes on 0 Posts
Default Will Passport honor warranty claims on an 8500 bought from Ebay?

I know this is blatantly offtopic, but I marked it as such. So, caveat emptor and all that. Anyway, I've seen good prices on Escort 8500s on Ebay and I'd like to pull the trigger in the very near future.

The one thing that has me worried is if anything comes up warranty-wise. If I buy from an Ebay business, will I have any problems making a warranty claim? The seller offers a 30-day warranty on them, which gives some measure of security, but I'd like to know I'm okay if something happens down the road. From reading the warranty disclaimer on Passport's site it doesn't appear that they make any mention of 'authorized dealers' or anything else, but it can't hurt to check for sure. I'd appreciate any input.

<a href="http://www.escortradar.com/ltdwarr.htm">The warranty</a>
Old 11-21-2003, 03:26 AM
  #2  
AudiWorld Super User
 
Pelican Pete's Avatar
 
Join Date: Mar 2000
Location: Fairfield, CT
Posts: 8,215
Likes: 0
Received 9 Likes on 8 Posts
Default Are you buying new or used?

As you pointed out, some companies offer warranties only if purchased through an "authorized retailer." And sometimes those warranties only apply to the original purchaser.

While I've never owned a Passport, I can tell you that I have certainly had warranty work performed on electronic items which I bought used (via USENET -- well before most retailers knew what it meant to buy something on the internet.)

Call or email them asking about their policy, and mention that you are buying it used, instead of possibly grey market.

Good luck,
Peter
Old 11-21-2003, 03:28 AM
  #3  
RKA
AudiWorld Uber User
 
RKA's Avatar
 
Join Date: Mar 2000
Posts: 66,965
Likes: 0
Received 0 Likes on 0 Posts
Default I'm going to take a stab and say no.

If the seller is offering a 30 day warranty, it's most likely because you won't have any other warranty to rely on. Contact the seller, and ask them.
Old 11-21-2003, 05:47 AM
  #4  
Member
 
Silver Streakin''s Avatar
 
Join Date: Oct 2000
Location: PA
Posts: 41,966
Likes: 0
Received 1 Like on 1 Post
Default

call their customer service line and ask.
Old 11-21-2003, 08:34 AM
  #5  
AudiWorld Super User
Thread Starter
 
KMHPaladin's Avatar
 
Join Date: Jun 2003
Posts: 13,766
Likes: 0
Received 0 Likes on 0 Posts
Default The seller calls it "new" and "sealed"

I emailed a few previous buyers and I've gotten two replies saying that it came as advertised. I've emailed them back to see if it came with a warranty card or anything like that. Good point about calling it used versus grey market. Call this umpteen-hand knowledge, but I don't believe it's legal for a company to refuse warranty service if the buyer isn't original.

Thanks for your input.
Old 11-21-2003, 08:35 AM
  #6  
AudiWorld Super User
Thread Starter
 
KMHPaladin's Avatar
 
Join Date: Jun 2003
Posts: 13,766
Likes: 0
Received 0 Likes on 0 Posts
Default

Done, thanks for the input
Old 11-21-2003, 02:06 PM
  #7  
AudiWorld Super User
Thread Starter
 
KMHPaladin's Avatar
 
Join Date: Jun 2003
Posts: 13,766
Likes: 0
Received 0 Likes on 0 Posts
Default For anyone who cares or has this thread subscribed, I placed the order

I placed the order through www.ppraudio.com a few minutes ago. I called them up on the phone (bet I surprised the guy after I Whois'd their domain to find it, lol!) to verify the whole warranty issue and got it very specifically that the 30-day warranty is not in place of but merely a supplement to the original 1-year Escort warranty.

Plus, for $15, they're shipping it expedited, and according to the guy it should arrive here by Monday. Knock on wood...
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
alanbns
Audi A3 / S3 / RS 3
4
07-14-2005 09:52 AM
bena3t
Audio, Video and Security Discussion
3
10-01-2004 01:49 PM
Preecha Man
A6 / S6 (C5 Platform) Discussion
6
08-03-2004 10:44 AM
kazino21
Audio, Video and Security Discussion
1
03-09-2004 02:52 PM
no.radar
A4 (B6 Platform) Discussion
6
03-21-2002 10:01 AM



Quick Reply: Will Passport honor warranty claims on an 8500 bought from Ebay?



All times are GMT -8. The time now is 09:03 AM.