cyberluggage

40 minutes at Langan Audi and I was on my way. I promised to visit them at least three more times real soon. They were great, but this is crazy. I'm afraid to take long trips or drive my kids in the car in case of a breakdown. Anyway, bring on the form CPS.

PlacitasNM (aka Ken)

IGNITION COIL (coilpack) FAILURE SURVEY:

Just copy this survey, paste it into a new message box, and then,
place your cursor into each appropriate field and type in your response.

For instance, if this is your 2nd coil failure, your response to (5) might look like this:
.................................................. .................................................. .................................................. ..................
EXAMPLE: (5) 1st __ B ___ 2nd __ C ___ 3rd _____ 4th _____ WEATHER ... Was the weather:

A ... Hot
B ... Mild
C ... Cold - Above Freezing
D ... Cold - Below Freezing
5a .. Do you have any other comments regarding the weather (snow, rain, sleet, etc):

_____2nd failure on a miserable day - Raining Hard - 39 degrees - Remote road - Out of cell phone range _____
.................................................. .................................................. .................................................. ................

SURVEY:

(1) CAR ... Describe your car:

Make _______

Model ______

Year _______

Engine type _______

Auto/Manual _______

FWD/AWD _______


(2) _____ NUMBER OF FAILURES ... Is this survey for your:

A ... 1st. Coil failure

B ... 2nd. Coil failure

C ... 3rd. Coil failure

D ... 4th. Coil failure


SYMPTOMS ... Check all that apply:

A ___ Shaking

B ___ Vibration

C ___ Rough Idle

D ___ Flashing Engine Warning Light

E ___ Steady Engine Warning Light

F ___ Minor loss of power while driving

G ___ Moderate loss of power whild driving

H ___ Major loss of power while driving

I ___ Total loss of power while driving

J ___ Could not keep the engine running

K ___ Didn't try to drive it

3a .. Do you have any other comments regarding the symptoms you experienced:

_______________________________


(4) 1st _____ 2nd _____ 3rd _____ 4th _____ WHEN FIRST NOTICED ... Did you first notice the problem:

A ... Upon starting your car

B ... After starting your car but before driving away

C ... Within 5 minutes of starting your car and driving away

D ... On the road - Inconvenience but not hazardous

E ... On the road - Hazardous situation - Traffic

F ... On the road - Hazardous situation - Weather

G ... On the road - Hazardous situation - Bad place to be stranded

4a .. Do you have any additional comments regarding the above:

_______________________________


(5) 1st _____ 2nd _____ 3rd _____ 4th _____ WEATHER ... Was the weather:

A ... Hot (85 degrees or higher)

B ... Mild (between 50 and 85 degrees)

C ... Cold - Above Freezing (between 32 and 50 degrees)

D ... Cold - Below Freezing (below 32 degrees)

5a .. Do you have any other comments regarding the weather (snow, rain, sleet, etc):

________________________________


(6) 1st _____ 2nd _____ 3rd _____ 4th _____ AFTER THE FAILURE OCCURRED ... Once you noticed this problem
with your car what did you do:

A ... Turned off the ignition ... Had it flatbedded to the dealer

B ... Pulled to the side of the road ... had it flatbedded to the dealer

C ... Drove to a safe parking spot ... Had it flatbedded to the dealer

D ... Drove until you felt you were a traffic hazard and concerned for your safety ... Have it flatbedded to the dealer

E ... Drove until additional symptoms made you too concerned to drive further ... Had it flatbedded to the dealer

F ... Drove home ... Had it flatbedded to the dealer

G ... Drove directly to the dealer

6a .. Any other comments regarding the above:

_______________________________________


(7) _____ DRIVING STYLE ... Is your driving style typically:

A ... Gentle

B ... Moderate

C ... Moderate and sometimes aggressive

D ... Aggressive and sometimes moderate

E ... Aggressive


(8) 1st _____ 2nd _____ 3rd _____ 4th _____ DEALER RESPONSES ... What did your dealer tell you when the car was brought in:

A .. Car ready .. Or ... Will be ready within one day.

B ... Parts are on order. One week estimate.

C ... Parts are on order. Two week estimate.

D ... Parts are on order. Three week estimate.

E ... Parts are on order. Estimate more than 3 weeks.

F ... Parts are on order. No idea of when they'll be in.

J ... Comments _________________________


(9) 1st _____ 2nd _____ 3rd _____ 4th _____ COIL REPLACEMENT ... Did the dealer replace
your coil(s) with the latest revision coil (Part # 06B-905-115-J for 1.8T -or- 06C-905-115-E for 3.0):

A ... Yes

B ... No

C ... Don't know


(10) 1st _____ 2nd _____ 3rd _____ 4th _____ 'ALL' COIL REPLACEMENT ... Did the dealer replace 'all' your coils?

A ... Yes

B ... No

C ... Don't know


(11) - LOCATION ... Geographically, where did the failure occur (Closest major city and State or Province):

1st _______________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(12) - MILEAGE ... What was the mileage on your car when your coil failure occurred.

1st _______________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(13) - WHEN ... In what 'month' and 'year' did this failure occur:

1st _______________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(14) - CAR BUILD DATE ... When was your car built (month/year) ... (Look inside your driver door pillar for build date).
Write the date or write in your purchase date with an asterisk.

___________________________________________


(15) ______ DISRUPTION ... How serious was the effect of this problem on your planned activities ...

A ... Negligable .. Comments __________________________

B ... Minor .. Comments ______________________________

C ... Significant .. Comments __________________________

D ... Major .. Comments ______________________________


(16)_______INDICATORS ... In days prior to your coil failure, did your car provide any hints that car trouble was brewing such as:

A ... Change in the way the car idles

B ... Recent change in the way the car starts

C ... Poorer than normal gas mileage

D ... Other _________________________________________


(17)_______FAILED COIL ... If you know for certain the part number or the revision of the coil(s) that failed, please note it here: (If you get a chance, please ask. There are rumors of failures of the latest rev coils. We need substantiation).

A ... 1.8t Part # 06B-905-115-H (Rev H)

B ... 1.8T Part # 06B-905-115-J (Rev J)

C ... 3.0 Part # 06C-905-115-D (Rev D)

D ... 3.0 Part # 06C-905-115-E (Rev D)

E ... Other ______________________

F ... Don't know for sure


(18) - VENTING AND CUSSING ... Add any comments below that you'd like to share:

_________________________________________________

You can do even more by using the following:

Here's the AudiTalk email address:

auditalk@audi.com

Here's the NHTSA link:

cyberluggage

SURVEY:

(1) CAR ... Describe your car:

Make _Audi______

Model __A4____

Year ___2002____

Engine type __1.8t_____

Auto/Manual __Man_____

FWD/AWD __awd_____


(2) __A___ NUMBER OF FAILURES ... Is this survey for your:

A ... 1st. Coil failure

B ... 2nd. Coil failure

C ... 3rd. Coil failure

D ... 4th. Coil failure


SYMPTOMS ... Check all that apply:

A _X__ Shaking

B _X_ Vibration

C _X__ Rough Idle

D ___ Flashing Engine Warning Light

E ___ Steady Engine Warning Light

F ___ Minor loss of power while driving

G _X__ Moderate loss of power whild driving

H _X__ Major loss of power while driving

I ___ Total loss of power while driving

J ___ Could not keep the engine running

K ___ Didn't try to drive it

3a .. Do you have any other comments regarding the symptoms you experienced:

_Began as rough idle then got worse over three days until complete failure. NO chk. engine light!______________________________


(4) 1st __A___ 2nd _____ 3rd _____ 4th _____ WHEN FIRST NOTICED ... Did you first notice the problem:

A ... Upon starting your car

B ... After starting your car but before driving away

C ... Within 5 minutes of starting your car and driving away

D ... On the road - Inconvenience but not hazardous

E ... On the road - Hazardous situation - Traffic

F ... On the road - Hazardous situation - Weather

G ... On the road - Hazardous situation - Bad place to be stranded

4a .. Do you have any additional comments regarding the above: Question is a little ambiguous.

_______________________________


(5) 1st __D___ 2nd _____ 3rd _____ 4th _____ WEATHER ... Was the weather:

A ... Hot (85 degrees or higher)

B ... Mild (between 50 and 85 degrees)

C ... Cold - Above Freezing (between 32 and 50 degrees)

D ... Cold - Below Freezing (below 32 degrees)

5a .. Do you have any other comments regarding the weather (snow, rain, sleet, etc):

Frigid for 10 days, -20 to +12 degrees. Slept in garage though._______________________________


(6) 1st _G____ 2nd _____ 3rd _____ 4th _____ AFTER THE FAILURE OCCURRED ... Once you noticed this problem
with your car what did you do:

A ... Turned off the ignition ... Had it flatbedded to the dealer

B ... Pulled to the side of the road ... had it flatbedded to the dealer

C ... Drove to a safe parking spot ... Had it flatbedded to the dealer

D ... Drove until you felt you were a traffic hazard and concerned for your safety ... Have it flatbedded to the dealer

E ... Drove until additional symptoms made you too concerned to drive further ... Had it flatbedded to the dealer

F ... Drove home ... Had it flatbedded to the dealer

G ... Drove directly to the dealer

6a .. Any other comments regarding the above:

_Lucky, I was at the dealer's exit when it got really bad.______________________________________


(7) _D____ DRIVING STYLE ... Is your driving style typically:

A ... Gentle

B ... Moderate

C ... Moderate and sometimes aggressive

D ... Aggressive and sometimes moderate

E ... Aggressive


(8) 1st __A___ 2nd _____ 3rd _____ 4th _____ DEALER RESPONSES ... What did your dealer tell you when the car was brought in:

A .. Car ready .. Or ... Will be ready within one day.

B ... Parts are on order. One week estimate.

C ... Parts are on order. Two week estimate.

D ... Parts are on order. Three week estimate.

E ... Parts are on order. Estimate more than 3 weeks.

F ... Parts are on order. No idea of when they'll be in.

J ... Comments _Wish they would have sold me 4!________________________


(9) 1st __C___ 2nd _____ 3rd _____ 4th _____ COIL REPLACEMENT ... Did the dealer replace
your coil(s) with the latest revision coil (Part # 06B-905-115-J for 1.8T -or- 06C-905-115-E for 3.0):

A ... Yes

B ... No

C ... Don't know


(10) 1st __B___ 2nd _____ 3rd _____ 4th _____ 'ALL' COIL REPLACEMENT ... Did the dealer replace 'all' your coils?

A ... Yes

B ... No

C ... Don't know


(11) - LOCATION ... Geographically, where did the failure occur (Closest major city and State or Province):

1st ___Albany, NY ____________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(12) - MILEAGE ... What was the mileage on your car when your coil failure occurred.

1st ___10,222____________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(13) - WHEN ... In what 'month' and 'year' did this failure occur:

1st __01/03_____________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(14) - CAR BUILD DATE ... When was your car built (month/year) ... (Look inside your driver door pillar for build date).
Write the date or write in your purchase date with an asterisk.

______04/02_____________________________________


(15) __B____ DISRUPTION ... How serious was the effect of this problem on your planned activities ...

A ... Negligable .. Comments __________________________

B ... Minor .. Comments ______________________________

C ... Significant .. Comments __________________________

D ... Major .. Comments ______________________________


(16)__A_____INDICATORS ... In days prior to your coil failure, did your car provide any hints that car trouble was brewing such as:

A ... Change in the way the car idles

B ... Recent change in the way the car starts

C ... Poorer than normal gas mileage

D ... Other _________________________________________


(17)___A____FAILED COIL ... If you know for certain the part number or the revision of the coil(s) that failed, please note it here: (If you get a chance, please ask. There are rumors of failures of the latest rev coils. We need substantiation).

A ... 1.8t Part # 06B-905-115-H (Rev H)

B ... 1.8T Part # 06B-905-115-J (Rev J)

C ... 3.0 Part # 06C-905-115-D (Rev D)

D ... 3.0 Part # 06C-905-115-E (Rev D)

E ... Other ______________________

F ... Don't know for sure


(18) - VENTING AND CUSSING ... Add any comments below that you'd like to share: It's b/s that I have to be afraid to drive my kids in a new car or take long trips for fear of a breakdown. I know it's not Audi's fault the coils are failing, but they really need to get moving on this recall. If not, hello BMW!!!

_________________________________________________

PlacitasNM (aka Ken)

Got it ... Logged it ... Thanks a lot Cyberluggage!