hehateme

thanks- first thing i did

hehateme

thanks, i tried the old forum but guess they took it down-ill go there

hehateme

USB is fine , checked and rechecked that before I posted. Can i get alternate SW for PC?

Pabblo

when you plug the cartridge in the cradle, does the cradle show a red light?

a4tisâ„¢[Bye Turbo]

Your DMS works in the car, so the hard drive (the DMS is essentially a laptop HD) is fine.

Your cradle for whatever reason is almost certainly busted. Its the only thing that logically makes sense. If you bought your Phatbox from the dealer, and you bought it within a year, you could get them to replace it under warranty. The pin connector inside the cradle may have a lot of dust or small particles disrupting the connection. Since the cradle has no "cover" when there is no DMS inserted, it is possible thats causing a bad connection.

Pabblo

<ul><li><a href="http://www.phatnoise.com/kb/index.php">http://www.phatnoise.com/kb/index.php</a</li></ul>

hehateme

just wondering if the cradle is made that ****ty that its going to just stop working without being in use. it was just sitting in my closet. I used it 3 times to upload and it worked fine.the last time was 5 0r 6 months agao. now, just like that , its not working.what a POS.

Pabblo

When you double click My Computer, do you see two drives named: PHTSYS and PHDATA. If so, can you browse their contents?

When you initially plug the cartridge into the cradle, so you see the green light go on and hear the drive spin up?

Do all your other USB devices work ok?

diagnosticator1

The damn thing is recognized on plug in, but then there is a hardware problem pop up and the drive is not accessible. Works fine on my other PC. It's a USB issue.

02dolphinsport

at phatnoise.com. They were very helpful. Might give that a try. Otherwise, I'm not sure what else you could try. good luck!