europarts.com suckz
05-12-2004, 12:47 PM
#1
AudiWorld Senior Member
Thread Starter
Join Date: Apr 2002
Posts: 1,617
Likes: 0
Received 0 Likes
on
0 Posts
europarts.com suckz
order my stuff last wednesday. Called them on monday and they said it was shipping out today and i will get the tracking number when it ships. Now its Wednesday and i jsut called them. He said ummm... we have to manually email all of out customers so it take time. Just by the tone and way he talks you know he's bull****ting. He even said "don't worry, we're not screwing you over". Whoever you are dude, you need to learn how to talk to ur customers. Never buy dealing with them again...
05-12-2004, 01:04 PM
#2
AudiWorld Super User
Join Date: Mar 2000
Posts: 9,743
Likes: 0
Received 0 Likes
on
0 Posts
I'm getting tired of hearing people bash vendors publicly for these little issues...
No offense, but these are small companies. You're not dealing with Amazon.com here. They may not be as efficient as the big companies, but I'm sure it will all work out. If not getting your tracking number in a split second is such a huge deal to you, maybe you shouldn't be dealing with small companies in the first place. If the person you spoke to was short with you, it's probably because he has a million things to do for a million different customers. Having to stop what he's doing to explain why you haven't received a tracking number yet is probably not on the top of his list of priorities.
**flame suit on**
**flame suit on**
05-12-2004, 01:11 PM
#4
AudiWorld Super User
Join Date: Dec 2001
Posts: 5,226
Likes: 0
Received 0 Likes
on
0 Posts
true, the only company I truely dont care for at this point is
epi. only because sooo many of us have spent $$$ replacing city bulb after city bulb.
other than their city bulbs, they are great.
other than their city bulbs, they are great.
05-12-2004, 01:18 PM
#5
AudiWorld Super User
Join Date: Dec 2002
Location: San Francisco, CA
Posts: 6,121
Likes: 0
Received 0 Likes
on
0 Posts
what do you mean "spent $$$" replacing city lights...
they're covered under warranty... just email EPi and tell them your city lights are dead, they'll send you a replacement at no charge...
05-12-2004, 01:22 PM
#6
AudiWorld Senior Member
Thread Starter
Join Date: Apr 2002
Posts: 1,617
Likes: 0
Received 0 Likes
on
0 Posts
they wish they had a million customer with that shietty service...
anyways, i don't expect to get my shipping info in a split second. I jsut hate it when companies say things like " you get it today" and 2 day later i have heard anything. i don;t mind hearing people say i will have it for you in 5 days and they get it to me in five day.
Trending Topics
05-12-2004, 02:02 PM
#8
AudiWorld Senior Member
Join Date: Apr 2003
Posts: 1,956
Likes: 0
Received 0 Likes
on
0 Posts
Flaming a vendor because the tracking number was slow in arriving?!
I think we all understand the frustration and anticipation associated with waiting for a new part. However, based on your post I think it is inappropriate to bash a vendor over something as trite as a tracking number that was late in being sent.
I have no doubt these vendors are working hard to please all their customers. Have some faith and a little patience. Sadly, when your parts arrive this week, I don't anticipate that we'll see a post from you apologizing for flying off the handle.
I have no doubt these vendors are working hard to please all their customers. Have some faith and a little patience. Sadly, when your parts arrive this week, I don't anticipate that we'll see a post from you apologizing for flying off the handle.
05-12-2004, 02:26 PM
#9
AudiWorld Super User
Join Date: Oct 2001
Posts: 4,162
Likes: 0
Received 0 Likes
on
0 Posts
If a vendor can't give you a tracking number after 2 requests, chances are they haven't even shipped
the product yet. If I have to call a 2nd time for a tracking number, you better believe that the retailer is going to put me on hold and locate that tracking number for me, or else they are going to lose my business.