Hm, service questionnaires no longer shared with dealerships?
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Hm, service questionnaires no longer shared with dealerships?
Just got what I thought was the standard follow-up call from AoA after a dealer visit. This time though, got a much longer questionnaire (to the point of being really annoying in fact) and then at the end was told they don't forward the results directly to the dealership anymore.
Does this mean no more "please give us all 5s" BS and you can actually be honest without fear of being screwed next time you go back?
Does this mean no more "please give us all 5s" BS and you can actually be honest without fear of being screwed next time you go back?
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