DennisD

I brought my '01 S4 Avant back to Inskip Motors, Warwick RI to repair the side airbag molding that FELL OFF. Rather than glue it back on myself, I was concerned that the side airbag might also be defective..
Kyle Morrisette the service rep told me that the car "went off warranty last week" and said it would cost $500 to repair!
Mind you the call to make this appt was within the warranty (give or take a day), there was no discussion, This was what his "manager "said. That is Audi, period.
Well, you KNOW what I think of Inskip as well as Audi.
ANY dealership that treats their customers like this can keep ALL their cars, (Audi owner there since 99, my '93 NSX serviced there over 12 years)
This isn't brake pad or windshield replacement, this is molding that came off the side airbag compartment; something that shouldn't be off warranty 7-10 days after it expired.
I've lost all respect for INSKIP MOTORS and Audi. I'm not paying $500 for a repair due to defective adhesions. I only hope the next owner doesn't need that side airbag..
Audi should take away their franchise.
Dennis A. DiMatteo

Joey T

Out is out. Why should they extend the warranty by a week? How would you feel if they ended it a week early?

JustAnotherAudi

Call AoA and explain it to them, they *might* help you out.

mattb2003

Then I think they should cover it if they can't take you in for a week, although, if you know how close you are to the end of the warranty period, that should probably be discussed while you're on the phone with the service advisor/manager.

Sharm

Warranty is against faults which occur in the warranty period.Making appt in warranty is what counts

DennisD

should not be allowed in the US! A dealership has more than 7 days of latidude in warrantied repairs.
You mean to say AoA would deny this repair if the manager called? I blame INSKIP First..
I've been going to Inskip since;
1998 for Audis
1993 for Acura NSX
A shame!