More BMW saga and a contrast with Audi
#1
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Well, the 745i has been back to the shop for 9 days now. This time, the last upgrade they did for the iDrive and CAN glitches, freaked out the ECU, which in turn wacked out the coil packs (sound familiar, wacky coil packs?) So I called BMW on Thursday (now here is the Audi contrast) and they had a factory rep return my call within 10 minutes. He thanked me for being so patient with BMW and said he would begin the process to get me a new 2003 or 2004 (depending on avail.) exactly like my current 745i, without changing the terms of my lease agreement and paying for all fees involved. His satement was "it should appear to you that all we are doing it changing vin numbers and giving you a new car".
#2
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My understanding is that they are replacing most of the cars out there. Very serious problems across the board with that car.
Its also my understanding that the reason why they are so on-top-of-it is because they are doing everything possible to prevent these cars from being re-titled as *lemons*. Apparently, BMWNA plans to fix these cars, and sell them as used eventually.
BMWNA must be losing money hand-over-fist with this.
On the flipside, I recently had a 2002 Mini Cooper S, and ended up selling it on ebay because it was riddled with problems, and the customer service was pathetic. I was so upset with them, I figured the best way to get out of it was to simply sell it before the demand dropped sharply. Which it did.
I sometimes browse the 745i forum over on Roadfly.com to read all the angry posts from folks who bought that car. I know for a fact that BMWNA has folks on-staff that their sole purpose is to monitor the forums. As far as I know, Audi does not do it.
Its also my understanding that the reason why they are so on-top-of-it is because they are doing everything possible to prevent these cars from being re-titled as *lemons*. Apparently, BMWNA plans to fix these cars, and sell them as used eventually.
BMWNA must be losing money hand-over-fist with this.
On the flipside, I recently had a 2002 Mini Cooper S, and ended up selling it on ebay because it was riddled with problems, and the customer service was pathetic. I was so upset with them, I figured the best way to get out of it was to simply sell it before the demand dropped sharply. Which it did.
I sometimes browse the 745i forum over on Roadfly.com to read all the angry posts from folks who bought that car. I know for a fact that BMWNA has folks on-staff that their sole purpose is to monitor the forums. As far as I know, Audi does not do it.
#4
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3 coolant tank failures & a mega mess in the engine compartment
1 waterpump failure
Constant burning smell
Creaking seats (not fixable)
Windsheild moulding flew off and dented roof
Windshield leaked, stained headliner
Interior painted items flaking
Cracked engine mount
Solid black roof buckled/creased in the sun
Dealer damaged intercooler
Rattles/creaks everywhere
Paint defects (dirt in paint)
Silver paint was blotchy
Exhaust tip fell off
rubber pedal covers would not stay on, they would fall off and roll around under foot.
Doors did not align to the body well
and thats just off the top of my head... that car was such a POS! there were more, and I just can think of them all.
1 waterpump failure
Constant burning smell
Creaking seats (not fixable)
Windsheild moulding flew off and dented roof
Windshield leaked, stained headliner
Interior painted items flaking
Cracked engine mount
Solid black roof buckled/creased in the sun
Dealer damaged intercooler
Rattles/creaks everywhere
Paint defects (dirt in paint)
Silver paint was blotchy
Exhaust tip fell off
rubber pedal covers would not stay on, they would fall off and roll around under foot.
Doors did not align to the body well
and thats just off the top of my head... that car was such a POS! there were more, and I just can think of them all.
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