Need suggestions for questions and response options for this new survey ... :-)
#1
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Dark Sunroof **** Survey:
Just copy this survey, paste it into a new message box, and then,
place your cursor into each appropriate field and type in your response.
SURVEY:
(1) CAR ... Describe your car:
Make ______________
Model _____________
Year ______________
Engine type _______
Auto/Manual _______
FWD/AWD ___________
(2) _____ DESCRIBE THE ISSUE ... (Check all that apply)
A ... Sunroof **** lights but peripheral markings are dark.
B ... Peripheral markings around sunroof **** but sunroof **** is dark.
C ... All of the above
D ... None of the above.
(3) _______, _______WHEN FIRST NOTICED (pick two)... Did you first notice the problem:
A ... When you bought your car.
B ... When looking up in the dark and discovered you couldn't find the ****.
C ... After someone mentioned this serious problem on the AudiWorld forum.
D ... Inconvenient but not hazardous
E ... Hazardous situation
(4) ______ WEATHER ... Has the weather been ...
A ... Hot (85 degrees or higher)
B ... Mild (between 50 and 85 degrees)
C ... Cold - Above Freezing (between 32 and 50 degrees)
D ... Cold - Below Freezing (below 32 degrees)
4a .. Do you have any other comments regarding the weather (snow, rain, sleet, etc):
________________________________
(5) _____ DRIVING STYLE ... Is your driving style typically:
A ... Gentle
B ... Moderate
C ... Moderate and sometimes aggressive
D ... Aggressive and sometimes moderate
E ... Aggressive
(6) _______ DEALER RESPONSE ... What did your dealer tell you when the car was brought in:
A .. Car ready .. Or ... Will be ready within one day.
B ... Parts are backordered
C ... This is normal for the A4 ... There's no problem.
D ... Gee, I've never seen that problem before.
E ... We checked it out and couldn't duplicate the problem.
F ... Stop bothering me, I have more important things like coilpacks to worry about.
J ... Comments _________________________
(7) - LOCATION ... Where were you when you first noticed this problem:
City ___________________________________________
State __________________________________________
Province _______________________________________
Position ________________________________________
(8) - MILEAGE ... What was the mileage on your car when you first noticed this problem.
_______________________________________________
(9) - WHEN ... In what 'month' and 'year' did you first notice the problem:
________________________________________________
(10) - CAR BUILD DATE/PURCHASE DATE ... When was your car built/delivered (month/year) ... (Look inside your driver door pillar for build date).
Build date: _________________________________
Date you took delivery: _______________________
(11) _______ DISRUPTION ... How serious was the effect of this problem on your planned activities ...
A ... Inconvenient .. Comments _________________________________________
B ... Disruptive .. Comments ___________________________________________
C ... VERY Disruptive .. Comments ______________________________________
D ... Screwing things up royally .. Comments _______________________________
E ... My workplace has been affected .. Comments __________________________
F ... My family has been affected .. Comments ______________________________
G ... Travel or vacation plans have been affected .. Comments _________________
H ... Stranded during a trip .. Comments ___________________________________
I ... No disruption to my life what-so-ever .. Comments _______________________
J ... Other __________________________________________________ _________
(12) - VENTING AND CUSSING ... Add any comments below that you'd like to share:
_________________________________________________
You can do even more by using the following:
Here's the AudiTalk email address:
auditalk@audi.com
Here's the NHTSA link:
Just copy this survey, paste it into a new message box, and then,
place your cursor into each appropriate field and type in your response.
SURVEY:
(1) CAR ... Describe your car:
Make ______________
Model _____________
Year ______________
Engine type _______
Auto/Manual _______
FWD/AWD ___________
(2) _____ DESCRIBE THE ISSUE ... (Check all that apply)
A ... Sunroof **** lights but peripheral markings are dark.
B ... Peripheral markings around sunroof **** but sunroof **** is dark.
C ... All of the above
D ... None of the above.
(3) _______, _______WHEN FIRST NOTICED (pick two)... Did you first notice the problem:
A ... When you bought your car.
B ... When looking up in the dark and discovered you couldn't find the ****.
C ... After someone mentioned this serious problem on the AudiWorld forum.
D ... Inconvenient but not hazardous
E ... Hazardous situation
(4) ______ WEATHER ... Has the weather been ...
A ... Hot (85 degrees or higher)
B ... Mild (between 50 and 85 degrees)
C ... Cold - Above Freezing (between 32 and 50 degrees)
D ... Cold - Below Freezing (below 32 degrees)
4a .. Do you have any other comments regarding the weather (snow, rain, sleet, etc):
________________________________
(5) _____ DRIVING STYLE ... Is your driving style typically:
A ... Gentle
B ... Moderate
C ... Moderate and sometimes aggressive
D ... Aggressive and sometimes moderate
E ... Aggressive
(6) _______ DEALER RESPONSE ... What did your dealer tell you when the car was brought in:
A .. Car ready .. Or ... Will be ready within one day.
B ... Parts are backordered
C ... This is normal for the A4 ... There's no problem.
D ... Gee, I've never seen that problem before.
E ... We checked it out and couldn't duplicate the problem.
F ... Stop bothering me, I have more important things like coilpacks to worry about.
J ... Comments _________________________
(7) - LOCATION ... Where were you when you first noticed this problem:
City ___________________________________________
State __________________________________________
Province _______________________________________
Position ________________________________________
(8) - MILEAGE ... What was the mileage on your car when you first noticed this problem.
_______________________________________________
(9) - WHEN ... In what 'month' and 'year' did you first notice the problem:
________________________________________________
(10) - CAR BUILD DATE/PURCHASE DATE ... When was your car built/delivered (month/year) ... (Look inside your driver door pillar for build date).
Build date: _________________________________
Date you took delivery: _______________________
(11) _______ DISRUPTION ... How serious was the effect of this problem on your planned activities ...
A ... Inconvenient .. Comments _________________________________________
B ... Disruptive .. Comments ___________________________________________
C ... VERY Disruptive .. Comments ______________________________________
D ... Screwing things up royally .. Comments _______________________________
E ... My workplace has been affected .. Comments __________________________
F ... My family has been affected .. Comments ______________________________
G ... Travel or vacation plans have been affected .. Comments _________________
H ... Stranded during a trip .. Comments ___________________________________
I ... No disruption to my life what-so-ever .. Comments _______________________
J ... Other __________________________________________________ _________
(12) - VENTING AND CUSSING ... Add any comments below that you'd like to share:
_________________________________________________
You can do even more by using the following:
Here's the AudiTalk email address:
auditalk@audi.com
Here's the NHTSA link:
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#10
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I think the time has come for us to start a 1.8T 2002 B6 chip survey, a different kind of consumer advocacy. It's time to keep the aftermarket manufacturers honest. What do you think? (I'll even lend a helping hand!)