Service dept. at Niello in Sacramento. Good, fair, or bad?
12-14-2002, 08:45 AM
#1
Junior Member
Thread Starter
Join Date: Sep 2000
Posts: 611
Likes: 0
Received 0 Likes
on
0 Posts
Service dept. at Niello in Sacramento. Good, fair, or bad?
A tech. who treated me well at Lasher moved to Niello. Overall, service at Lasher has been only fair, except for this guy going the extra mile. Any thoughts?
12-15-2002, 02:54 PM
#2
AudiWorld Senior Member
Join Date: Oct 2002
Location: Sacramento, CA
Posts: 1,265
Likes: 0
Received 0 Likes
on
0 Posts
Re: Service dept. at Niello in Sacramento. Good, fair, or bad?
We brought my wife's New Beetle into Niello for service and they were horrible. Friends of mine with Audis report the same experience.
We take the Beetle to Lasher now, and I plan on taking my A4 to Lasher.
We take the Beetle to Lasher now, and I plan on taking my A4 to Lasher.
12-16-2002, 07:45 PM
#4
Junior Member
Thread Starter
Join Date: Sep 2000
Posts: 611
Likes: 0
Received 0 Likes
on
0 Posts
Re: Who is it??? I prefer Lasher over Niello anyday, but that's because I KNOW the Audi tech...
It's Tim. I know another A4 guy who doesn't care for him, but he's been really good to me and he seems to know his stuff. I hear Andrew is really good, too.
My main problem with Lasher has been being bumped when they're too busy. I make my appointments well in advance and it really irks me when I show up and they're too busy to deal with my car.
My main problem with Lasher has been being bumped when they're too busy. I make my appointments well in advance and it really irks me when I show up and they're too busy to deal with my car.
01-14-2003, 06:32 PM
#5
New Member
Join Date: Jul 2002
Posts: 12
Likes: 0
Received 0 Likes
on
0 Posts
Re: Service dept. at Niello in Sacramento. Good, fair, or bad?
I actually switched from Lasher to Niello.
Lasher has never been good to me, I bought my car from there too...just wait until you need a loaner or more like a cheapass, rental...
However, Andrew was a cool tech there...he's even offered to service my car for additional mods...He was also "chip" to warranty friendly, know what I mean. I guess the service reps arent all that helpful, I think because they have so much volume. Audi, VW and Dodge
Lasher has never been good to me, I bought my car from there too...just wait until you need a loaner or more like a cheapass, rental...
However, Andrew was a cool tech there...he's even offered to service my car for additional mods...He was also "chip" to warranty friendly, know what I mean. I guess the service reps arent all that helpful, I think because they have so much volume. Audi, VW and Dodge
03-02-2003, 08:06 PM
#6
New Member
Join Date: Mar 2003
Posts: 3
Likes: 0
Received 0 Likes
on
0 Posts
Re: Service dept. at Niello in Sacramento. Good, fair, or bad?
Dear Sac Audi Cats,
Thanks for all the support and positive comments about me and Lasher. We have a smaller Audi service dept than Niello, so repairs may occasionally take a little longer. Your pacientce is appciated. I am a quattro owner and enthusast, I care about your car and your experince when you are in for service. Please remember our efforts when you get a quality check call from AoA.
Happy Motoring,
Andrew, Audi Technical Specialist
Lasher Audi
Thanks for all the support and positive comments about me and Lasher. We have a smaller Audi service dept than Niello, so repairs may occasionally take a little longer. Your pacientce is appciated. I am a quattro owner and enthusast, I care about your car and your experince when you are in for service. Please remember our efforts when you get a quality check call from AoA.
Happy Motoring,
Andrew, Audi Technical Specialist
Lasher Audi
Thread
Thread Starter
Forum
Replies
Last Post
Monsoonenough
S4 (B8 Platform) Discussion
3
10-03-2015 02:59 PM
giuseppepat
Audi A5 / S5 / RS5 Coupe & Cabrio (B8)
0
09-02-2015 02:47 AM