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Terrible Customer Service by AoA!! Thought I'd share this! (long)

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Old 11-10-2003, 04:39 PM
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Default I am losing faith in Audi customer service.....

I don't think AoA gives a rats *** about existing customers. Wrong attitude, ever hear of word of mouth? It is okay for them to bother you in the middle of your work day to do a stupid survey rating your dealer's service. When you try to tell them something they have no clue or could care less. How about having someone call us who is competent. Do they not have any faith in their customers word? This maybe my last Audi also, unless AoA straightens out. Sorry about your troubles but I understand. I am sick of hearing about everyones problems with Aoa and them treating us like crap.
Old 11-10-2003, 04:43 PM
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I completely agree -- they can care less about what I told them!
Old 11-10-2003, 04:50 PM
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like i said AoA is overpaid answering service
Old 11-10-2003, 05:08 PM
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teh scuks
Old 11-10-2003, 05:43 PM
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Default Heres a nice EFF U to AoA and all the dealerships who cause problems(m)

even though i love my car and its a blast to drive, audi will never see a penny from me again. i would never recommend buying one to anyone just because of thier customer service and inconveniences. Road side sucks, 90 percent of the dealerships suck, and AoA sucks. Now i know why AUDI is such an under rated car, who would want to deal with such an unprofessional company. AoA if your reading this you can not compare yourself to BMW or Mercedes Benz.
Old 11-10-2003, 05:56 PM
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Its time like this when u realize y people trade in their A4 for a 350Z
Old 11-10-2003, 06:55 PM
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its all about the 645ci
Old 11-10-2003, 07:19 PM
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Default Times like this make me like the G35 even more...

than I don't want to! The TL is looking very nice. Screw it give me a Subaru! Ha.
Old 11-11-2003, 02:46 AM
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what a richard.
Old 11-11-2003, 03:54 AM
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Default so here's what I did with my TT

the CV joint up front ran dry due to the clamp popping free (seperate long story) - similar crap from AoA - you must take it to a dealer, the local guy is not authorized etc etc

So it gets temp fixed so I can drive back and let the dealer back home fix it.. else they won't cover the $500 or so in parts! (cv, boot kit, lower ball joint is somehow lose..)

It blows, but you could have your competent tech put back the broken pump and you go to dealer #2..

This sucks


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