smcvt

(1) CAR ... Describe your car:

Make __Audi_____

Model __A4 ____

Year __2002_____

Engine type __1.8T_____

Auto/Manual __Manual_____

FWD/AWD __Quattro_____


(2) __B___ NUMBER OF FAILURES ... Is this survey for your:

A ... 1st. Coil failure

B ... 2nd. Coil failure

C ... 3rd. Coil failure

D ... 4th. Coil failure


(3) 1st __C___ 2nd _____ 3rd _____ 4th _____ EXPERIENCE ... Other than shaking, vibration, rough idle, and flashing
engine warning light did you experience:

A ... Minor loss of power

B ... Moderate loss of power

C ... Major loss of power

D ... Total loss of power

E ... Didn't try to drive it

3a .. Do you have any other comments regarding the symptoms you experienced:
When I left my car for 10K service, no problem. Technician found it when he brought the car to the shop.
_______________________________


(4) 1st _____ 2nd _____ 3rd _____ 4th _____ WHEN FIRST NOTICED ... Did you first notice the problem:

A ... Upon starting your car

B ... After starting your car but before driving away

C ... Within 5 minutes of starting your car and driving away

D ... On the road - Inconvenience but not hazardous

E ... On the road - Hazardous situation - Traffic

F ... On the road - Hazardous situation - Weather

G ... On the road - Hazardous situation - Bad place to be stranded

4a .. Do you have any additional comments regarding the above:
This time, I did not notice.______________


(5) 1st _B____ 2nd __C___ 3rd _____ 4th _____ WEATHER ... Was the weather:

A ... Hot (85 degrees or higher)

B ... Mild (between 50 and 85 degrees)

C ... Cold - Above Freezing (between 32 and 50 degrees)

D ... Cold - Below Freezing (below 32 degrees)

5a .. Do you have any other comments regarding the weather (snow, rain, sleet, etc):

___1st. Rain_____________________________


(6) 1st __C___ 2nd _____ 3rd _____ 4th _____ AFTER THE FAILURE OCCURRED ... Once you noticed this problem
with your car what did you do:

A ... Turned off the ignition ... Had it flatbedded to the dealer

B ... Pulled to the side of the road ... had it flatbedded to the dealer

C ... Drove to a safe parking spot ... Had it flatbedded to the dealer

D ... Drove until you felt you were a traffic hazard and concerned for your safety ... Have it flatbedded to the dealer

E ... Drove until additional symptoms made you too concerned to drive further ... Had it flatbedded to the dealer

F ... Drove home ... Had it flatbedded to the dealer

G ... Drove directly to the dealer

6a .. Any other comments regarding the above:

___2nd. Car was in for service.__________________


(7) __C___ DRIVING STYLE ... Is your driving style typically:

A ... Gentle

B ... Moderate

C ... Moderate and sometimes aggressive

D ... Aggressive and sometimes moderate

E ... Aggressive


(8) __B___, __G___ DEALER RESPONSES (select 2) ... What did your dealer tell you when the car was brought in:

A .. Car ready .. Or ... Will be ready within one day.

B ... Parts are on order. One week estimate.

C ... Parts are on order. Two week estimate.

D ... Parts are on order. Three week estimate.

E ... Parts are on order. Estimate more than 3 weeks.

F ... Parts are on order. No idea of when they'll be in.

G ... Transportation, if needed, was provided for.

H ... Transportation, although needed, was not provided for.

J ... Comments __For the 2nd time, they had the part._______________________


(9) 1st __C___ 2nd ___C__ 3rd _____ 4th _____ COIL REPLACEMENT ... If your engine is a 1.8T, Did the dealer replace
your coil with the latest revision coil (Part # 06B-905-115-J for 1.8T -or- 06C-905-115-E for 3.0):

A ... Yes

B ... No

C ... Don't know


(10) 1st __B___ 2nd __B___ 3rd _____ 4th _____ 'ALL' COIL REPLACEMENT ... Did the dealer replace 'all' your coils with
the latest revision ignition coils?:

A ... Yes

B ... No

C ... Don't know


(11) - LOCATION ... Geographically, where did the failure occur (Closest major city and State or Province):

1st __Colchester, VT__________________________

2nd __South Burlington, VT_________________

3rd _______________________________________

4th _______________________________________


(12) - MILEAGE ... What was the mileage on your car when your coil failure occurred.

1st __about 7000 miles____________________

2nd _____10800 miles___________________

3rd _______________________________________

4th _______________________________________


(13) - WHEN ... In what 'month' and 'year' did this failure occur:

1st ____October, 2002______________

2nd ____Decmber 2002__________________

3rd _______________________________________

4th _______________________________________


(14) - CAR BUILD DATE ... When was your car built (month/year) ... (Look inside your driver door pillar for build date).
Write the date or write, "Don't know".

_________Don't know____________________


(15) ___C___ FOLLOW-UP ... Will you be providing follow-up answers to any questions where "don't know" was your answer
on this survey:

A ... Yes

B ... No

C ... I'll try to remember to do so


(16) - VENTING AND CUSSING ... Add any comments below that you'd like to share:

PlacitasNM (aka Ken)

Got it ... Logged it ... Thanks again smcvt!