elconsejero

I am in the last step of fully accessing audi connect, which requires the 10-digit vehicle code. Unfortunately, mine was not on the plastic strip that is attached to the key chain, and there is no sign that it was ever there. I read somewhere on this forum that someone found their code in the glove compartment as opposed to the key chain. If anyone knows anything about that please let me know as I looked in the glove compartment but I was unable to find it. In my case things are a bit more complicated. My audi dealer here in Massachusetts ordered the car for me from a dealer in Arizona. Now my audi dealer needs to inquire about it to the dealer in Arizona. Do you see where the complications lay? I think is a waste of time, but I guess I have to first wait until Arizona tell us that they don't know anything about it before we can order a new one from Germany, or wherever.

rccoleman

If you're really missing the whole plastic strip, it's small and probably lost if you haven't found it yet. I had my car shipped from Indiana to San Diego and the plastic code carrier came in the red box with the keys.

elconsejero

I have the whole plastic strip but there are no signs that the scratch off vehicle code was ever there. The plastic strip is clean, which is what I find strange. The only thing on it, is a sticker with the last 7 digits of my car's VIN. That only tells me that the plastic strip belongs to my car. I have seen photos that the scratch off vehicle code should be on that plastic strip next to the VIN sticker.

rccoleman

Ah, it wasn't clear to me from your post whether the plastic thing was missing or just the code. Yeah, that's my recollection, but I'll have to check it out when I get home.

elconsejero

Thank you!

rccoleman

elconsejero

Thank you!

elconsejero

However, it is strange for anyone at the dealer to open up the plastic strip and deliberately remove it, but what else? I guess at this point this is a Scooby-Doo mystery. I hope those meddling kids show up soon to solve it.

Dave W

elconsejero

Hello All,

I have a 2018 A6 premium plus and the audi dealer is now telling me that those particular vehicles do not have a the 10-digit vehicle code necessary to become the key user and make full use of my now activate audi connect. This is the code that is normally located on the plastic strip that is given to you when purchasing vehicle, and is needed to lock/unlock doors, check if any windows are open, etc from your phone. Audi.com makes mention of this step, but these directions are general and not specific for 2018 A6. It is really hard for me to believe what the dealer is telling me. Can anyone help me figuring that one out.

Thank you.