MMI Audio Clicks and Pops
#11
AudiWorld Senior Member
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You are not alone. My S7 has the same ticking/popping from the speakers regardless of the music source. I started a thread on the issue awhile ago too when I got the car late last year. Dealer did a hard reset on the module without success. I believe the next step would be to replace the MMI module.
If it's the interior noises, then my S7 also has tons. Getting really sick and tired of all the noises. I tried to fix some of them and some of the noises are still there. Brought my car in for the C pillar popping noise this week and the dealer managed to put a dent on my rear quarter panel.
If it's the interior noises, then my S7 also has tons. Getting really sick and tired of all the noises. I tried to fix some of them and some of the noises are still there. Brought my car in for the C pillar popping noise this week and the dealer managed to put a dent on my rear quarter panel.
#12
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Mine does this. There are two threads about this. It’s bang and olufson entry level in every 2020 up really.
They have replaced amp. No dice. Going back in January for next steps. Maybe software update first quarter of next year.
the plastic creaking and popping is wildly unacceptable. I literally bought the tech service manual and took pieces of the dash apart myself to get it to quiet down. Made a huge difference. But still not acceptable for a car of this caliber. Next is dealing with random crinkle sound in the doors. And the loose wobble sound in the front suspension.
I’ve about had it. I think I’ve met criteria for lemon law here in my state. Very tempted to do it.
They have replaced amp. No dice. Going back in January for next steps. Maybe software update first quarter of next year.
the plastic creaking and popping is wildly unacceptable. I literally bought the tech service manual and took pieces of the dash apart myself to get it to quiet down. Made a huge difference. But still not acceptable for a car of this caliber. Next is dealing with random crinkle sound in the doors. And the loose wobble sound in the front suspension.
I’ve about had it. I think I’ve met criteria for lemon law here in my state. Very tempted to do it.
#13
AudiWorld Senior Member
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Which model and year is your car?
Mine does this. There are two threads about this. It’s bang and olufson entry level in every 2020 up really.
They have replaced amp. No dice. Going back in January for next steps. Maybe software update first quarter of next year.
the plastic creaking and popping is wildly unacceptable. I literally bought the tech service manual and took pieces of the dash apart myself to get it to quiet down. Made a huge difference. But still not acceptable for a car of this caliber. Next is dealing with random crinkle sound in the doors. And the loose wobble sound in the front suspension.
I’ve about had it. I think I’ve met criteria for lemon law here in my state. Very tempted to do it.
They have replaced amp. No dice. Going back in January for next steps. Maybe software update first quarter of next year.
the plastic creaking and popping is wildly unacceptable. I literally bought the tech service manual and took pieces of the dash apart myself to get it to quiet down. Made a huge difference. But still not acceptable for a car of this caliber. Next is dealing with random crinkle sound in the doors. And the loose wobble sound in the front suspension.
I’ve about had it. I think I’ve met criteria for lemon law here in my state. Very tempted to do it.
#15
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have you diagnosed what the crinkle sound in the doors is? And the loose wobble in the front? Is it only in dynamic or all suspension setting? I have all three issues as well.
Mine does this. There are two threads about this. It’s bang and olufson entry level in every 2020 up really.
They have replaced amp. No dice. Going back in January for next steps. Maybe software update first quarter of next year.
the plastic creaking and popping is wildly unacceptable. I literally bought the tech service manual and took pieces of the dash apart myself to get it to quiet down. Made a huge difference. But still not acceptable for a car of this caliber. Next is dealing with random crinkle sound in the doors. And the loose wobble sound in the front suspension.
I’ve about had it. I think I’ve met criteria for lemon law here in my state. Very tempted to do it.
They have replaced amp. No dice. Going back in January for next steps. Maybe software update first quarter of next year.
the plastic creaking and popping is wildly unacceptable. I literally bought the tech service manual and took pieces of the dash apart myself to get it to quiet down. Made a huge difference. But still not acceptable for a car of this caliber. Next is dealing with random crinkle sound in the doors. And the loose wobble sound in the front suspension.
I’ve about had it. I think I’ve met criteria for lemon law here in my state. Very tempted to do it.
#17
AudiWorld Senior Member
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I had some noises in the driver's side door right next to where my elbow rests, that was taken care of by the dealer last year. They removed the panel and put some insulation god knows where.
#18
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Got the car back from Audi today, the Crinkle Sound in both rear doors so far has not happened. Will keep an ear out for it over the next few days.
Notes from tech: "Removed door panel and sun visor assembly from door panel. Added two part epoxy to all door panel layers and around inner door pull to help stiffen assembly and eliminate flex. Reinstalled all removed parts with addition of felt tape to all contact points."
Regarding my front suspension wobble/clunk complaint:
Notes from tech: "Found slight clunk from L/F floor board with driving. Checked for related technical bulletin and found TSB 2061672/2. Adjustment to frame rail needed. Performed frame rail adjustment as per tsb"
Definitely quieter while going slow over bumps, though the wobble noise while going slow over bumps is still there. Both hood latches were loose, and a loose hood has a wobble noise..so I tightened them. Will drive the car in the morning and pray that was it.
Notes from tech: "Removed door panel and sun visor assembly from door panel. Added two part epoxy to all door panel layers and around inner door pull to help stiffen assembly and eliminate flex. Reinstalled all removed parts with addition of felt tape to all contact points."
Regarding my front suspension wobble/clunk complaint:
Notes from tech: "Found slight clunk from L/F floor board with driving. Checked for related technical bulletin and found TSB 2061672/2. Adjustment to frame rail needed. Performed frame rail adjustment as per tsb"
Definitely quieter while going slow over bumps, though the wobble noise while going slow over bumps is still there. Both hood latches were loose, and a loose hood has a wobble noise..so I tightened them. Will drive the car in the morning and pray that was it.
#19
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Hi!
Just wanted to chime in here. There are a few more threads here with TONS of people having this problem (including myself on my 2021 S5). Other Thread Here with Same Issue
This issue seems to be extremely widespread and impacting not just B&O sound systems, making me think it's an MMI software issue. As you all know, this is an extremely extremely annoying thing to have to deal with every day, so if anyone has any guidance it would be greatly appreciated. Any good news is welcome!
I've had my vehicle at the dealer several times for weeks on end and they've exhausted everything they could think of that would be causing it. At this point, any further work would be coming out of my pocket since they've essentially done everything they could. I'm totally on board to contact Audi NA directly to bring this to their attention. Is there a support email that can be used? I know calling is an option but I doubt that would lead to anything fruitful.
I love this car but this issue really is killing me!
Just wanted to chime in here. There are a few more threads here with TONS of people having this problem (including myself on my 2021 S5). Other Thread Here with Same Issue
This issue seems to be extremely widespread and impacting not just B&O sound systems, making me think it's an MMI software issue. As you all know, this is an extremely extremely annoying thing to have to deal with every day, so if anyone has any guidance it would be greatly appreciated. Any good news is welcome!
I've had my vehicle at the dealer several times for weeks on end and they've exhausted everything they could think of that would be causing it. At this point, any further work would be coming out of my pocket since they've essentially done everything they could. I'm totally on board to contact Audi NA directly to bring this to their attention. Is there a support email that can be used? I know calling is an option but I doubt that would lead to anything fruitful.
I love this car but this issue really is killing me!
#20
AudiWorld Senior Member
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I agree it could be a MMI issue. I first pointed out the problem back in the late 2020 when I first got my 2021 S7 but not many people experienced it back then. Now many Q5 owners and others are fully aware of the problem. I am not optimistic about Audi coming out with a repair on the issue though.
https://www.audiworld.com/forums/a7-...ystem-3008795/
https://www.audiworld.com/forums/a7-...ystem-3008795/
Hi!
Just wanted to chime in here. There are a few more threads here with TONS of people having this problem (including myself on my 2021 S5). Other Thread Here with Same Issue
This issue seems to be extremely widespread and impacting not just B&O sound systems, making me think it's an MMI software issue. As you all know, this is an extremely extremely annoying thing to have to deal with every day, so if anyone has any guidance it would be greatly appreciated. Any good news is welcome!
I've had my vehicle at the dealer several times for weeks on end and they've exhausted everything they could think of that would be causing it. At this point, any further work would be coming out of my pocket since they've essentially done everything they could. I'm totally on board to contact Audi NA directly to bring this to their attention. Is there a support email that can be used? I know calling is an option but I doubt that would lead to anything fruitful.
I love this car but this issue really is killing me!
Just wanted to chime in here. There are a few more threads here with TONS of people having this problem (including myself on my 2021 S5). Other Thread Here with Same Issue
This issue seems to be extremely widespread and impacting not just B&O sound systems, making me think it's an MMI software issue. As you all know, this is an extremely extremely annoying thing to have to deal with every day, so if anyone has any guidance it would be greatly appreciated. Any good news is welcome!
I've had my vehicle at the dealer several times for weeks on end and they've exhausted everything they could think of that would be causing it. At this point, any further work would be coming out of my pocket since they've essentially done everything they could. I'm totally on board to contact Audi NA directly to bring this to their attention. Is there a support email that can be used? I know calling is an option but I doubt that would lead to anything fruitful.
I love this car but this issue really is killing me!
Last edited by aquarian; 05-04-2022 at 12:55 PM.