rmorin1249

Does the TSB apply to cars with either engine?

fEArmE

I believe this applies to both 2.0 and 3.0 as long as you have a 8-speed ZF transmission.

spoon2000

In the absence of a safety issue (again, in which case we'd be talking about a recall rather than a TSB) or something that is known to cause a problem, Audi isn't likely to want to reimburse a dealer for warranty service done to a vehicle that an owner may not even notice or may think makes matters worse. If the work can be done as part of a general software update while the dealer has already got the car wired up to the shop computer, then yes, maybe.

zandym

No go for me

I've even printed out the TSB's and gave it to them. They said that they didn't apply to my VIN.

Mine is a 2012 built on 3/12.

fEArmE

The software update did not completely eliminate the issue. I observed a big clunk either going from 2-3 or 3-2, it happened too quickly. This is the first time I'm seeing 2-3 or 3-2 jerk after driving the car for a year. I'm confident to say that the new software update is the root cause. I was going 40MPH, then slowed down until 3-2. I guess it is either I stepped on the gas pedal again before 3-2 or right after 2-3 that created the clunk. If this happens again, I will ask the dealer to restore the original software. It does not make sense to update the software that did not address the issue. Very disappointed.

dssdmd

As I reported a few weeks ago, when I started my 2013 A6 with about 3200 miles on it, I got a warning in the center dash screen "Transmission malfunction"! Car would not start. When I tried to start again, I got a message "OK to drive with malfunction"! I drove straight to the dealer, who said he had never seen that error message. On my drive to the dealer, all shifts in low gears were abrupt and delayed. I got a loaner, and returned the next day. Told they called factory, and was told to reprogram transmission, but I don't know what program was used. Issue resolved, and shift points now much better and smooth. I don't know if I was the first to report the issue, but it did lead to a TSB.

fEArmE

Snag, if your transmission is working properly, i would not recomend the update. It did not completely eliminate the issue and you cannot revert back once updated.

snagitseven

What issue did you have before and what did the TSB change? What don't you like about it?

fEArmE

Rough upshift from 1-2 under certain driving condition. i.e. 1-2 when no gas being supplied. The TSB delays the upshift and downshift. I have experienced rough 2-3 after the software update. Contacted the service manager and was told to give it some time to adapt and that the software cannot be downgraded.

MileHighJC

Since new, I have had an issue (read that minor issue) with downshifting... when easing into my garage, as I near the front wall, sometimes Ill get a "bump" that I BELIEVE is the final downshift... it feels like someone bumped the back of the car as the car lurches forward a bit. It was quite unnerving the first few times, but now I expect it and am ready at the brakes.

If I were "coasting" into the garage, and not paying attention it literally could result in hitting the workbench a the front of the garage.

Even if the TSB resolved that, I might not opt to do it if it could result in a rougher upshift.

jc