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New TSB: Rear Pillar Crackling/Clicking Noise

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Old 02-21-2014, 06:03 PM
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Originally Posted by mwar99
They are replacing the strut mount on the right rear of my S6 - under warranty and I have almost 28K miles and have had the car for 17 months.
Is yours bad, or just making noise? They don't consider the noise to be a mechanical issue.

I'm starting to get the feeling that I'm getting screwed over by Audi/VW.

Last edited by Mike_L; 02-21-2014 at 07:16 PM.
Old 02-21-2014, 10:31 PM
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Originally Posted by Mike_L
I'm starting to get the feeling that I'm getting screwed over by Audi/VW.
Buy the mounts on eBay and have a independent shop install them. It's not rocket science. All it takes is a impact gun and a spring compressor.
Old 02-22-2014, 06:33 AM
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Originally Posted by Mike_L
Is yours bad, or just making noise? They don't consider the noise to be a mechanical issue.

I'm starting to get the feeling that I'm getting screwed over by Audi/VW.
It makes noise and they told me they need to replace it. I didn't ask if it was bad.
Old 02-22-2014, 01:13 PM
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If anybody else ends up with this problem, the part number for the mount with AWD, w/o Air ride, is 4G0513353D. Best price I've found is $56.25ea. Waiting to hear back from a couple of wholesellers to see what they can do.
Old 06-04-2014, 01:17 PM
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I have a 2013 A6. I took delivery in Aug of 2012 so it's an earlier version of MY2013. I too have the crackling/tickling noise from the rear deck area. At first, I thought it was something that I left in the trunk. After taking everything off, including spare/tools..etc. the noise is still there. I had my wife drive the car and I was searching for it with the backseat down. I came to the conclusion that it's not from the interior of the car.
I brought the car in for 25k service and I told them about the noise. The service advisor was quite nice and took the drive with me. He confirmed it that there is definite a noise in the back. I mentioned two different TSB numbers to him not knowing if it applies.

To make the story short, the concluded that it is part of the TSB. I don't know which one as I gave them two different ones. I'll report back when I get the car back tomorrow. They had to order the parts and it will not be here until tomorrow. The TSB I gave him were #2029953/2 & 2029953/3.

I saw some posts where MY2013 were not part of the TSB. Kindly check with your dealership again, or another dealership nearby to see if they will help. I'll report back when I get the car back tomorrow night. At the mean time, they gave me a 2014 A4 with only 5k miles on it.
Old 06-05-2014, 07:25 PM
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Picked up the car tonight and it is absolutely quiet again!
This is what the invoice says, in addition to my 25k service.
"Road tested and verified concern. Found noise coming from rear upper shock mounts. Found TSB 2029953/5 relating to concern........."
They replaced both rear shock absorber mountings.
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