Audi Dealer Recommendations in NYC
07-11-2002, 04:58 PM
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Audi Dealer Recommendations in NYC
anyone have a good audi dealer recommendation in NYC ? Anyone use Life Quality , Anchor Audi or Biener Audi.
I guess what matters most is the service dept. Which Audi dealer in NYC have you had good experiance with, especially in the service dept.
I guess what matters most is the service dept. Which Audi dealer in NYC have you had good experiance with, especially in the service dept.
07-11-2002, 05:05 PM
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I just bought my car at life quality.....
in bay ridge, bklyn. Picked up a 2002 a6 3.0q and I really have to say it was the worst experience of my life. They are incompetent and lazy, dont not return calls, etc.. I would say to use anyone besides them.
Fazooley
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07-11-2002, 05:30 PM
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Re: I just bought my car at life quality.....
was that sales only or service too. Life Quality is sooo close to me thought. 10 Minute Drive. I'm located in Bensonhurst.
So far, their sales guys are crap. Won't return calls, etc. I may try changing to a different sales guy. The last time I bought a car, the salesman wasn't in so I had someone finish up the paperwork....long story, but they ended up fighting over the commision and they changed the price on me due to the commission deal. I brought my business elsewhere...
Have you used their service dept yet ?
So far, their sales guys are crap. Won't return calls, etc. I may try changing to a different sales guy. The last time I bought a car, the salesman wasn't in so I had someone finish up the paperwork....long story, but they ended up fighting over the commision and they changed the price on me due to the commission deal. I brought my business elsewhere...
Have you used their service dept yet ?
07-11-2002, 05:37 PM
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I havent dealt with the service dept yet....
but the sales dept really sucks. Although, there is a guy there named Rodney who is very nice and has his TT in magazines and whatnot. I only wish I had him as my salesman, if your going to go in there make sure you see him.
Fazooley
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07-11-2002, 09:19 PM
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Re: I bought my at JACK DANIEL'S in NJ even thou I am from the Bronx
They really know how to treat you. Speak to Carl. I have got a '02 A4 3.0Q tip and a '02 A6 3.0Q tip from them and there service department is Excellent so far.
07-12-2002, 04:59 AM
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But, their service department is open til 7PM weekdays and open on Saturdays as well.
The only Audi dealer in NYC tri-state area I know of that keeps extended hours like that. Very convenient.
BTW you do not have to buy your car at LQ to service it there. Their management completely changed for the better. BMW GM took over a few months ago. The sales staff is down to 3. Rodney is best salesman there, also Carla. Phil is their new GM from LQ BMW and could be dealt with directly. However, the inventory is the lowest of any other Audi dealer in tri-state area.
I bought my car at Anchor, good inventory, best trade-in allowances I saw, plus Ralf V. is a great ABS.
I service it at LQ since I have little confidence that there is a big difference among Audi service dealers around here. IMO its just so-so. Where you are located its no brainer - LQ service all the way. Good relationship is the key - try Scott or Guy.
BTW you do not have to buy your car at LQ to service it there. Their management completely changed for the better. BMW GM took over a few months ago. The sales staff is down to 3. Rodney is best salesman there, also Carla. Phil is their new GM from LQ BMW and could be dealt with directly. However, the inventory is the lowest of any other Audi dealer in tri-state area.
I bought my car at Anchor, good inventory, best trade-in allowances I saw, plus Ralf V. is a great ABS.
I service it at LQ since I have little confidence that there is a big difference among Audi service dealers around here. IMO its just so-so. Where you are located its no brainer - LQ service all the way. Good relationship is the key - try Scott or Guy.
07-12-2002, 05:22 AM
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What is AOA policy on loaners
my last car, was a bmw and when I brought it in to another dealership for warrany work, they did not give me a loaner. I called 2 weeks before just to schedule the service.
I've been reading some threads and it seems that with AOA, if it is warranty work, they will come pick up your car, drop it off, and leave you a loaner if need be. This even covers routine stuff like oil changes too. Can someone clarify or confirm if this is true
I've been reading some threads and it seems that with AOA, if it is warranty work, they will come pick up your car, drop it off, and leave you a loaner if need be. This even covers routine stuff like oil changes too. Can someone clarify or confirm if this is true