I am a little annoyed with my service experience.... (Mini Rant)
07-08-2003, 05:31 PM
#12
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Same deal at Paul Miller, AOA no help
Paul Miller has had my car going on 6 weeks now for a 'popping radio'. They went 2 weeks without so much as a phone call to update me. Gave me a chevy malibu to drive, when I called and asked for something comparable to the A6 4.2 that I'm paying for, said if I came in at 8:00am they might get me an A4 1.8 but no promise. I called my Audi consumer advocate and a week later they hadn't even called back. I called and they hadn't even contacted the dealer yet. 6 weeks later, they said my car is drivable and I could pick it up, but they said nothing about fixing the radio.
07-08-2003, 05:38 PM
#14
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Re: Same deal at Paul Miller, AOA no help
GEE-ZUZ! That's the worst waste of time I've ever heard for something as minor as a "popping radio"!
I was given a Chevy Malibu for the bumper recall and I felt like a friggin' failure riding around in that thing. It was the most depressing car I've been in for quite some time. I can't imagine leaving a 4.2 in a shop for 1 week for a radio problem, never mind 6 WEEKS!!
That's just insane. I feel horrible for you.
I was given a Chevy Malibu for the bumper recall and I felt like a friggin' failure riding around in that thing. It was the most depressing car I've been in for quite some time. I can't imagine leaving a 4.2 in a shop for 1 week for a radio problem, never mind 6 WEEKS!!
That's just insane. I feel horrible for you.
07-09-2003, 10:31 AM
#18
I agree your dealer treated you poorly considering you had and appointment, but you are wrong -
in thinking you should get preferential treatment just because your car cost more-makes you sound like an elitist snob
07-10-2003, 09:20 AM
#19
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How about at 2 yo Saturn SL2...
...with residual smoke, 32k miles and stained seats for a 2.7t loaner. I politely told my service adviser if were forced to drive such a piece of GM crap again for two days I'ld service my ride at the dealer within walking distance to my office and take a bus home. Being polite and firmly stating you expectations seems to work wonders most of the time.
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