A6 / S6 (C5 Platform) Discussion Discussion forum for the C5 Audi A6 and S6 produced from 1998-2004

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Old 01-25-2005, 01:38 PM
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I have a 99 A6 w/the original battery. 1 st yr of ownership, 1 more under CPO. I also purchased the 2 yr tire/battery/glass warranty- again 1 yr left

The other day it was below zero- car would not start. I call Audi roadside, they come out to jumpstart- no go

Tow it to the dealer-

I suggest after 6 years the battery is dead & would like a new one under the warranty

The insist its fine, charged it up, charged me 50 for testing.

Am I unreasonable to think they should have replaced the battery under the warranty. The SA insists I left a light on (I did not).
Old 01-25-2005, 01:43 PM
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go to another dealer - smile - tell the story - collect your free battery. say thanks w/ dough-nuts.
Old 01-25-2005, 03:15 PM
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Won't it be on record that his battery was already serviced?
Old 01-25-2005, 03:40 PM
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Default it most likely will... the goal is to find a realistic SA that is willing to admit -

that there's no chance the original will outlast the extended warranty and is - in the process - willing to provide good customer service and save PATRICK30 a breakdown. another potential solution from the devious side of my mind... i'll post above...
Old 01-25-2005, 03:43 PM
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Default another suggestion from the "dark side"...

at some time in the near future that's convenient to YOU, accidentally leave a light on. see the same SA, and politely state that obviously the battery is due to be replaced. a 6 year old battery is obviously living on borrowed time, and the next "death" could be somewhere very inconvenient - or worse - dangerous. when the right way doesn't work... good luck.
Old 01-25-2005, 06:54 PM
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Default stealer

they charged him $50 under cpo to add some water to the battery and test the system. Sears would have done the same thing for $100 and sent him on his way with a brand new battery
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