Lazydog

Hello

I have a problem here and not sure how to fix it. I am unable to eject my Navigation DVD from the device in the trunk of my car. I press the button and here it making some noise but the DVD is not ejected. How can I get the DVD out? Is there a manul eject hole like on the CD/DVD of computers some where?

Thnx for your help.

audia6s

DVD is locked. You will need vag com cable to change the channel in adaption in order to eject it.

nemesisa6

however on my car I just turn it off and make sure the nav is not engaged and it does it automatically.

I never remember vag-com'ing the car in order to do this. Sometimes it take a few seconds.

try taking taking out the key and turn off the mmi then press the eject key.

SchwarzS6

For some reason, some cars come from the dealer with the DVD locked in the drive. Not sure if this is a security option from the dealer or just some dealer trick to get you for an hour of labor on top of the $200 for the Nav disk when you want to update the maps.

audia6s

I think because DVDs get stolen when cars are shipped.

ezveedub

Correct! Audi used to send the NAV disc with the car's books, but they started to get lost or customer's got the wrong disc, since sales personnel misplace them all the time, so Audi just installs the NAV disc in the unit and locks out the eject button so no one swipes the discs during transport or while sitting on dealer lots.

OP, you should be able to have a dealer unlock the the NAV unit for you IMO at no charge, since it's mainly kept activated to prevent theft while in inventory until sold. Most dealer don't unlock them since customers never take them out unless they are installing an updated NAV disc, which they usually got to the dealer for anyway, but you can get them directly from NAVTEC site now.

Lazydog

Thnx to everyone for their feedback. I will talk with my dealer as I am a good customer and I believe they will unlock it for free.