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MMI update on 2005 A6 3.2 with Navteq V4 disk

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Old 03-17-2009, 09:18 PM
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Default MMI update on 2005 A6 3.2 with Navteq V4 disk

My 2005 A6 3.2 has the well know issue of losing surround sound setting.

I talked to Livermore Audi to do the MMI update.
But according to them I need to have the Navteq V5 DVD before they will do it.

My car came with the V4 DVD.

They want me to buy the $200/- map update DVD.

The miles on my car is 49k so I have very little time before warranty expires.

What can be done?

Thanks,
Roy
Old 03-17-2009, 11:09 PM
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Navteq delivers the update for navigation data only.
For updating the MMI u need the update-CDs from Audi which are about 3 bucks.
Old 03-18-2009, 04:14 AM
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Originally Posted by tania90
My 2005 A6 3.2 has the well know issue of losing surround sound setting.

I talked to Livermore Audi to do the MMI update.
But according to them I need to have the Navteq V5 DVD before they will do it.

My car came with the V4 DVD.

They want me to buy the $200/- map update DVD.

The miles on my car is 49k so I have very little time before warranty expires.

What can be done?

Thanks,
Roy
If it's still under warranty, they're obligated to provide v5 at their cost, although they may try to claim the TSB has expired.

I doubt you'd have too much trouble finding someone with a v5 disc to give you anyway, but you really should buy the most recent version...
Old 03-18-2009, 07:46 AM
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they upgraded mine to the latest version because of the surround feature not working properly, but they told me i will need the V5 nav disc if you want some of the new nav features to work, but it was not mandatory. just FYI
Old 03-18-2009, 08:23 AM
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So did they give you the V5 DVD?
I have to talk to Livermore Audi and if they do not agree I will have to try some other dealer.
Old 03-18-2009, 08:50 AM
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You get the MMI update when you have troubles with your Audi, this is part of warranty.
A new Navteq Navigation DVD is not because the old one (v4) is still working.
It is not part of warranty to keep your car software up to date.
Old 03-18-2009, 08:56 AM
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Originally Posted by BP-Hatzer3
You get the MMI update when you have troubles with your Audi, this is part of warranty.
A new Navteq Navigation DVD is not because the old one (v4) is still working.
It is not part of warranty to keep your car software up to date.
Incorrect in the US. TSB clearly states a DVD V5 disc is required when customer only has v4 and an MMI update is necessary.

TSB PDFs are in my sig if you'd like to review.
Old 03-18-2009, 09:20 AM
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Originally Posted by pierreb
Incorrect in the US. TSB clearly states a DVD V5 disc is required when customer only has v4 and an MMI update is necessary.

TSB PDFs are in my sig if you'd like to review.
that is true!
Old 03-18-2009, 11:49 AM
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Sry for not reading the US-TSB #2013108 & 2015136.
v5 is required to prevent compatibility probs.
Old 03-19-2009, 08:17 AM
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Talked to Livermore Audi.
They are adament that I will have to pay $350/- for upgrading the navteq disk to V5.

According to them it is not provided free.

I even forwarded them the TSB from pierreb signature.

They say that is not a TSB from Audi but from some third party which independent garages use.

I am really pissed.


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