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MMI Update - Dealer can't get it to work. Want to charge me to replace components!

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Old 06-04-2008, 02:16 PM
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Default MMI Update - Dealer can't get it to work. Want to charge me to replace components!

I've been to the dealer twice now to get my S6 MMI version updated from 2750 to 4140. I've taken the information learned from this site, printed the installation guide and verified their CD's. Every time they try, it just errors out and won't load the new firmware. Now they want to charge me to replace the components until it works. "Not a warranty item" they say. Shouldn't the components work and allow for the update? Anybody have any ideas? Very frustrated ....
Old 06-04-2008, 04:00 PM
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Default Are they going from 2750 directly to 4140? or 2750 to 3360 then to 4150.

IIRC you hve to do 2 updates.
Old 06-04-2008, 04:06 PM
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Default Dealer has no clue....

I had the same problem. I have ordered the prerequisite CD from Carson at Riverside Audi.

You will need CD 4F0 906 961AB before you can install CD 4L0 906 961 H.

Carson Heter - RIVERSIDE AUDI <cheter@riversideaudi.com - drop him a line.
Old 06-04-2008, 11:15 PM
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Default We are using the first CD (CD 4F0 906 961AB) but .....

I talked the Tech at the dealer out of his CD for the night and brought it home so I could see the problem he was describing. I followed the instructions posted on this forum. It does the download and shows what modules need updating. However, as soon as I start the update, an error screen pops up in German. I'll get a picture of it and post in hopes someone can translate to english!
Old 06-04-2008, 11:18 PM
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Default Re: Are they going from 2750 directly to 4140? or 2750 to 3360 then to 4150.

We are going from 2750 to 3360 but as soon as I start the update, an error screen pops up in German. Trying to get a picture of it and post ...
Old 06-05-2008, 10:27 AM
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Default Error screen when trying to do the update.

<center><img src="http://pictureposter.audiworld.com/119872/img_0222.jpg"></center><p>Here is the screen that pops up as soon as I start the download (CD 4F0 906 961AB). I don't read German but, I believe it is saying something about an incorrect file and insert the correct CD. Anybody have any thoughts?
Old 06-05-2008, 11:06 AM
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Default Re: We are using the first CD (CD 4F0 906 961AB) but .....

Like this?

<img src="http://pictureposter.audiworld.com/10170/img_1222_large.jpg">
Old 06-05-2008, 01:07 PM
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Default That is the error screen I get on both CDs!

Were you able to resolve this? Or, are you also trying to overcome it? I got both CDs from the dealer and they gave the same error screen. Are/were you also on MMI version 2750?
Old 06-05-2008, 01:08 PM
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Default

Has anyone successfully upgraded from 2750?
Old 06-05-2008, 02:48 PM
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Default Yup, and only used the 4150 CD, to boot.

Of course, this was about 10 days before the info about starting with the 3360 CD surfaced.


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