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iPod error?

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Old 06-28-2013, 04:21 PM
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So I have an older 30gig iPod and the blue grommet mmi cable. When I plug in the iPod, it works. If I turn the car off and back on, I receive the following error on the mmi screen:

"The medium does not contain playable files"

I have to unplug and replug for it to work. Anyone else have this issue?
Old 06-28-2013, 09:02 PM
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No guarantees, but try this:

- First, make sure AMI cable is firmly seated.
- With the iPod connected, reboot the MMI (press Menu+Center ****+Upper right function button at the same time and release).
- If that doesn't work, do a hard reboot of the iPod (assuming it's a Classic)
  1. Slide the Hold switch, the switch at the top left of the iPod, to "on" (so it's showing the orange). Then slide it back to hide the orange.
  2. Hold down the Menu and center buttons at the same time.
  3. Hold them for 6-8 seconds, or until the Apple logo shows up on the screen.
  4. Let go of the buttons at this point. The Classic is restarting.
Old 06-29-2013, 03:37 AM
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Thanks! I'll give that a shot!
Old 06-29-2013, 06:46 AM
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I've been having this same issue intermittently with my 5th gen iPod. I just reset the MMI and will see how it goes.
Old 06-30-2013, 06:25 AM
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Still having the issue after iPod and MMI reset. I read at one point that wiping the iPod and starting fresh might fix it. I'm not sure that it bothers me that much.
Old 07-05-2013, 08:31 AM
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I have had the exact same problem. Spent a lot of time researching this. Best guess is that the "older" IOS version that runs on the older iPods is not 100% compatible. I could never resolve it. I then plugged in an iPod touch (newer IOS), and my iPhone 5 (newest IOS) and they do NOT exhibit this problem.

So, optimal solution is to buy an iPod that runs on IOS 5 or 6 or higher, I would surmise. I know...not exactly what you wanted to hear I am sure : /


Darrel



Originally Posted by Boostedws6
So I have an older 30gig iPod and the blue grommet mmi cable. When I plug in the iPod, it works. If I turn the car off and back on, I receive the following error on the mmi screen:

"The medium does not contain playable files"

I have to unplug and replug for it to work. Anyone else have this issue?
Old 07-05-2013, 05:34 PM
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I have a different problem. My ipod will work, but the sound does not go through the cars speakers, instead it goes through the ipod's internal speakers. I pull the connector and push it back in and all is well. This happens very frequently. Had my MMI unit replaces but I am still having issues.
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