Bmore

Hi

Everytime I make a call using the handsfree system I can hear the other party well but they complain about lousy voice quality.

This is particularly bad when driving, it seems that the road noise gets through the system and makes it sound like I'm calling from a midst of a hurricane.

Does the A7 just have a bad microphone, or is there something wrong with mine. Does anyone have a similar experience with HF?

Thanks,
-K

looking@audi

The bluetooth in my A7 works exceptionally well. I have had people comment on how good the sound quality was during conversations.

60614allroad

This has been my experience too; the hands free in my A7 works quite well.

snagitseven

There was a report from several C7 owners there was a torn mic seal on some cars resulting in the issue you describe and was easily fixed by a replacement. You might want to check with your dealer.

Here's the tech bulletin one of the posters provided:
TSB 2027718/1

jonnyw789

I have the exact same issue...lot's of complaints about the sound from my end. I can hear them very well. Annoying.

Boostedws6

You can also adjust the mic sensitivity. Have you tried that?

chenthu

I have not had this problem at all..

I didnt know that - do you know which setting, I will look it up as well..

And where is the mic located?

Boostedws6

I'm around 3000 miles away from my car at the moment, so I can't say exactly, but...
Check under Telephone > Settings
Something like that. The option is called "Mic Sensitivity" I believe.
Adjusting makes a huge difference for the person on the other end of the call.

jonnyw789

I adjusted my levels with someone on the other end and it had no real long term impact. was able to momentarily improve for that caller but still encounter the issue on day to day basis.

snagitseven

Just wondering, did any of you guys with the problem have the dealer check on the TSB fix I mentioned in post #4? I believe that fixed this exact mic issue that's being described for other folks.