Where to file a complaint with Audi Corporate?
06-13-2022, 01:20 PM
#21
AudiWorld Junior Member
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warranty is useless
I'm sorry to hear about your horrible experience thus far with your new Audi. I would have just asked for a full refund for going through all that trouble.
I've been deciding still if I will trade in my Acura TL for an Audi A7. The problems that you and others have had on the forums got me worried about taking the plunge.
If you don't mind me asking, what dealership did you go with? The reason I ask is because I see on your profile that you are in North Jersey. I'm from there as well.
I've been deciding still if I will trade in my Acura TL for an Audi A7. The problems that you and others have had on the forums got me worried about taking the plunge.
If you don't mind me asking, what dealership did you go with? The reason I ask is because I see on your profile that you are in North Jersey. I'm from there as well.
06-13-2022, 01:40 PM
#22
AudiWorld Super User
Warranty coverage is the same whether it's with Audi, Mercedes, Ford. If it's a warranty eligible item, and within the warranty period, it gets fixed. If it's not, then it won't, nor should you expect it to.
06-13-2022, 02:42 PM
#25
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06-13-2022, 02:46 PM
#26
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my tail ligts were cracking around the screw that comes into the tail light, which i paid reluctantly, but then he said there was a part inside the hatch door that was inoperable, and thats the issue that infuriated me, because he stated that because he didnt know what caused it, it would not fall under the warranty
06-13-2022, 02:47 PM
#27
AudiWorld Super User
my tail ligts were cracking around the screw that comes into the tail light, which i paid reluctantly, but then he said there was a part inside the hatch door that was inoperable, and thats the issue that infuriated me, because he stated that because he didnt know what caused it, it would not fall under the warranty
Sounds like you need to speak to that person's boss.
06-13-2022, 03:44 PM
#28
AudiWorld Super User
06-14-2022, 08:58 AM
#30
AudiWorld Senior Member
Take it to a different dealer! The warranty coverage is with the car, not with the selling dealer, so a different dealership might have a different approach to your issue.
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