Dealer Grip!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!(long)
08-21-2003, 01:57 PM
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Dealer Grip!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!(long)
Well as I stated two weeks ago I had a small oil leak the was dripping onto the catalytic. Sent it to the dealership and they diagnosised it as a valve cover gasket. Fine and dandy. After waiting 11 days for the part to arrive they finished the car yesterday and sent it back to me. The porter shows up at my office and I walk out to the car and there is blue smoke rolling from under the car and from every crack in the car. It is so thick that I really can't see the car. So I say What the F8ck very loadly. He says didn't notice it while driving. No ****! Call the dealer and have them flat bed 100 miles back to the dealer. Call them latter and say hey YOU ARE going to clean the engine compartment and get all the oil off right. They say yes. Car comes back today and I open the hood and first thing I see is that they broke the top off the dipstick and taped it back on WTF! next I look to the side of the engine and the entire structure is covered in oil. So call them back again and tell them what a crappy job they did. They appologize up one side and down the other. All I can say is if you keep help that make you look that bad then you will lose business.
Sorry about the rant.
Brent
Sorry about the rant.
Brent
08-21-2003, 06:20 PM
#4
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The sad part is that the problem was probably the trans output seal
If you had oil dripping on your cataylitic converter, it's probably the transmission output oil seal.
The smoke was from the oil dripping every where when they changed the gasket, usually takes 2 or 3 days to completely burn off. There's not much you can do about that except drive it.
Was the smell before gear lube or engine oil? Gear lube is the output shaft seal, engine oil would be the valve cover gasket or the rear camseal gasket (more likely).
Good luck!
pw
P.S. Show them the output shaft seal procedure on audipages so they do it right when they actually solve the problem. :-)<ul><li><a href="http://www.audipages.com/Tech_Articles/auto_transmission/transealreplacement.html">Output seal replacement</a></li></ul>
The smoke was from the oil dripping every where when they changed the gasket, usually takes 2 or 3 days to completely burn off. There's not much you can do about that except drive it.
Was the smell before gear lube or engine oil? Gear lube is the output shaft seal, engine oil would be the valve cover gasket or the rear camseal gasket (more likely).
Good luck!
pw
P.S. Show them the output shaft seal procedure on audipages so they do it right when they actually solve the problem. :-)<ul><li><a href="http://www.audipages.com/Tech_Articles/auto_transmission/transealreplacement.html">Output seal replacement</a></li></ul>
08-21-2003, 06:28 PM
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it was oil burning orginally, the second time the valve cover gasket
failed for what ever reason and spewed about 4 quarts of oil all over the engine compartment
typing sucks tonight, my hand is wrapped and will probabaly be in a cast in the next couple of days
brent
typing sucks tonight, my hand is wrapped and will probabaly be in a cast in the next couple of days
brent
08-22-2003, 06:59 AM
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Don't blame you for being major upset. Probably bad
trans output shaft seal mis-diagnosed. After all of that, it sounds like valve cover gasket failed(usually code for "We installed it wrong at $125 an hour").
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