mishar

Then, after the scan.

auditionally

Guys, Thanks for all the help. I had the vehicle scanned this morning by another shop.

Here is what I know:

Autoscan would not run.

Optical Data Bus reported: Fault Code 00384
Fault Statistics 00101011
Fault Priority 5
Fault Frequency 2

Navigation scan reported: No response from controller.

No other fault codes were identified.

Thank you in advance for your advice.

auditionally

Looking at the Ross-Tech website, I think I need the separate Optical Bus Diagnostic scan results. I'll try to get that today.

auditionally

Here is the Optical Bus Diagnostic:

CAN Gateway Code 00384
011 - open circuit

Controller Electrical/Optical

Control Head Error/Error
Media Player OK/Error
Telephone OK/Error
Sound System OK/Error
Voice Control Error/Error
Radio Error/Error
Navigation Error/Error
Dig Radio(SAT) Error/Error

Thank you again for looking at this.

s4master1

check the fuse behind the Nav unit first.

JohnnyJ A6Q

May we see the full scan ? if auto does not work , then chose your vehical.... should look like this below, I only pasted a small part showing 07 control head, I need to see what you 07 CH shows.

Wednesday,15,August,2012,20:12:31:10074
VCDS Version: Beta 11.3.0
Data version: 20110801



--------------------------------------------------------------------------------



Chassis Type: 4E0
Scan: 01 02 03 05 06 07 08 09 0E 0F 15 16 17 19 25 34 36 37 38 42
46 47 4F 52 53 55 56 61 62 65 72 75 76 77

VIN: WAUML44E64N01%%%% Mileage:

00-Steering Angle Sensor -- Status: OK 0000
01-Engine -- Status: Malfunction 0010
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: Malfunction 0010
05-Acc/Start Auth. -- Status: Malfunction 0010
06-Seat Mem. Pass -- Status: Malfunction 0010
07-Control Head -- Status: Cannot be reached 1100
08-Auto HVAC -- Status: Malfunction 0010
09-Cent. Elect. -- Status: Malfunction 0010
0E-Media Player 1 -- Status: Cannot be reached 1100
0F-Digital Radio -- Status: Cannot be reached 1100
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: Malfunction 0010
17-Instruments -- Status: Malfunction 0010
19-CAN Gateway -- Status: Malfunction 0010
25-Immobilizer -- Status: Malfunction 0010
34-Level Control -- Status: Malfunction 0010
36-Seat Mem. Drvr -- Status: OK 0000
37-Navigation -- Status: Cannot be reached 1100
38-Roof Electronics -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
46-Central Conv. -- Status: Malfunction 0010
47-Sound System -- Status: Cannot be reached 1100
4F-Centr. Electr. II -- Status: Malfunction 0010
52-Door Elect, Pass. -- Status: OK 0000
53-Parking Brake -- Status: Malfunction 0010
55-Xenon Range -- Status: OK 0000
56-Radio -- Status: Cannot be reached 1100
61-Battery Regul. -- Status: Malfunction 0010
62-Door, Rear Left -- Status: Malfunction 0010
65-Tire Pressure -- Status: Cannot be reached 1100
72-Door, Rear Right -- Status: Malfunction 0010
75-Telematics -- Status: Malfunction 1010
76-Park Assist -- Status: Malfunction 0010
77-Telephone -- Status: Cannot be reached 1100

-------------------------------------------------------------------------------
Address 07: Control Head
Cannot be reached

auditionally

Do you mean the fuses to the left side of the navigation unit as you look at the Nav unit? Is there another fuse BEHIND the Nav unit?

s4master1

yes, pull the unit out and see behind it

auditionally

A fuse behind the Nav unit? I didn't see that one in the owner's manual.... Is it a fuse in the back of the Nav unit, or a fuse located behind the Nav unit?

auditionally

I pulled the NAV unit. I don't see any fuse anywhere behind the the Nav unit or in the back of the Nav unit. The only fuses I see are the ones to the left of the Nav unit.