anyone know how the Audi loaner program works? I just got a chevy malibu, yay!
07-11-2006, 04:22 AM
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anyone know how the Audi loaner program works? I just got a chevy malibu, yay!
My car periodically doesn't start, ecm is being updated, there was a tech bulletin about it. The creaking noise in my opensky has got me to the point of vomitting.
not regular service, how did I not get an Audi?
not regular service, how did I not get an Audi?
07-11-2006, 06:25 AM
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Re: anyone know how the Audi loaner program works? I just got a chevy malibu, yay!
in about 5 months of ownership I have had 3 loaners; one was a TT, one was an A4, and one was a Nissan Sentra!
07-11-2006, 06:46 AM
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our 42 Audi loaners are all new and a Q7 but..
Most dealers are on their own to provide loaners, Audi provide cars at reduced rates in some cases, but the dealer mostly pays for it them selves. p.s. we have 42 Audi loaners, mixed A3, A4, A6 and one Q7 in loaner service
07-11-2006, 06:49 AM
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Uh oh.....I see where this is going.
<ul><li><a href="https://forums.audiworld.com/rockymtn/msgs/41552.phtml">https://forums.audiworld.com/rockymtn/msgs/41552.phtml</a</li></ul>
07-11-2006, 08:48 AM
#7
AoA pays the dealer about $27 a day to provide a car for you when your car needs
to stay overnight. It's a huge task to administer a rental fleet, so most dealers forego the additonal expense and overhead of doing themselves and using inventory that might otherwise be sold to customers as new cars. Some dealers have enough inventory, while others need all they can get.
Loaners get curbed, thrown into reverse at high speeds, beaten without mercy - often on a cold engine. Things spilled all over inside - liquid and solid, you'll find things like dirty diapers or rotting trash under the seats or in the trunk storage cubbies. If the car happens to be the same as what is getting serviced, it's not unusual for tires with more tread to get swapped, curbed wheels to be swapped for uncurbed, and interior parts swapped - large and small (seats to drawers, to door liners). So not only do you need to keep track of the cars, but then you need to clean them and try to catch all the damage before the car gets shipped out with the next service customer. Turn-around is very quick.
Since it costs much more than $27 a day for a decent rental, it also depends on how much profit the dealer makes in sales and service. That's why a dealer often opts to use an outside company. Overhead is predictable.
The dealers I have used have both Audis and regular rentals. You can request an Audi, and if it's a high priority repair, they automnatically give you one. I usually prefer to see what the rest of the world is driving, and try out something from the non-Audi rental fleet.
Loaners get curbed, thrown into reverse at high speeds, beaten without mercy - often on a cold engine. Things spilled all over inside - liquid and solid, you'll find things like dirty diapers or rotting trash under the seats or in the trunk storage cubbies. If the car happens to be the same as what is getting serviced, it's not unusual for tires with more tread to get swapped, curbed wheels to be swapped for uncurbed, and interior parts swapped - large and small (seats to drawers, to door liners). So not only do you need to keep track of the cars, but then you need to clean them and try to catch all the damage before the car gets shipped out with the next service customer. Turn-around is very quick.
Since it costs much more than $27 a day for a decent rental, it also depends on how much profit the dealer makes in sales and service. That's why a dealer often opts to use an outside company. Overhead is predictable.
The dealers I have used have both Audis and regular rentals. You can request an Audi, and if it's a high priority repair, they automnatically give you one. I usually prefer to see what the rest of the world is driving, and try out something from the non-Audi rental fleet.
