Anyone get an actual Audio loaner from the dealer for regular service?
11-16-2009, 01:34 PM
#11
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I thought Audi made this requirement when they were going through their dealer network upgrade? It's really unnacceptable as none of the other luxo manufacturers don't offer loaners at every dealer.
11-16-2009, 03:03 PM
#13
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The "none ... don't offer ..." confuses me. Can you rephrase this please, since I want to capture your point. Are you trying to say that no luxury car manufacturers offer loaners at every dealer?
11-16-2009, 05:34 PM
#15
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However, except for Lexus I don't believe this is actually the case, although most luxury makes seem to do a better job of it than Audi.
11-17-2009, 12:00 AM
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11-17-2009, 12:34 PM
#18
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My dealer in Austin, TX is weak like that too. I go in for service and drive off in a Subaru.
I was expecting more from a luxury dealer, so was quite disappointed. And unfortunately for me, Austin has no other dealer alternative.
I was expecting more from a luxury dealer, so was quite disappointed. And unfortunately for me, Austin has no other dealer alternative.
11-17-2009, 08:52 PM
#20
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I've been shopping around...
I bought my S5 at Audi Willow Grove. They gave me an A6 loaner once as part of some work they did to close the sale (clear bra installation). The rest of the services were ****ty toyota aris/corrolla through their in-house Enterprise desk. Literally, I was lucky to return the cars in one piece even though they were so junky (and I have nothing against economy cars - my last was a '91 honda accord with 250k miles).
I then tried YBH Audi in Edgemont, PA for my 15k, but I waited in the lobby because they assured me it would only take 1.5 hours. (It took 3)
I have an appointment on Friday with Audi Wynnewood to check out a sticky clutch pedal. I made sure to request an Audi loaner, and of course they said they'll see what they can do.
Fingers crossed.
I bought my S5 at Audi Willow Grove. They gave me an A6 loaner once as part of some work they did to close the sale (clear bra installation). The rest of the services were ****ty toyota aris/corrolla through their in-house Enterprise desk. Literally, I was lucky to return the cars in one piece even though they were so junky (and I have nothing against economy cars - my last was a '91 honda accord with 250k miles).
I then tried YBH Audi in Edgemont, PA for my 15k, but I waited in the lobby because they assured me it would only take 1.5 hours. (It took 3)
I have an appointment on Friday with Audi Wynnewood to check out a sticky clutch pedal. I made sure to request an Audi loaner, and of course they said they'll see what they can do.
Fingers crossed.