Falken 912 Follow up.. Positive response from Discount Tire.
#1
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Hello Paul :
I'm sorry that you are not happy with the performance of the Falken 912's . As a Falken dealer , we want you to be
happy with your purchase. If you wish to re-purchase the 512's , I will offer you a full refund on the 912's .It must
be within 30 days . You would have to pay the shipping back to us , but I will give you your money back on the 912's .
If you wish to do this , let me know and I will give you the return address and authoriztion number.
Lynn Decker
Customer Care Agent
Discount Tire Direct
++++++++++++++++++++++++++++
I replied with thanks and asked to wait a few days perhaps I'll hear directly from Falken. With $45.00 in shipping and $100.00 for Road Force Balance, perhaps Falken will also contribute.
More to come.
I'm sorry that you are not happy with the performance of the Falken 912's . As a Falken dealer , we want you to be
happy with your purchase. If you wish to re-purchase the 512's , I will offer you a full refund on the 912's .It must
be within 30 days . You would have to pay the shipping back to us , but I will give you your money back on the 912's .
If you wish to do this , let me know and I will give you the return address and authoriztion number.
Lynn Decker
Customer Care Agent
Discount Tire Direct
++++++++++++++++++++++++++++
I replied with thanks and asked to wait a few days perhaps I'll hear directly from Falken. With $45.00 in shipping and $100.00 for Road Force Balance, perhaps Falken will also contribute.
More to come.
#5
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...I ended up having a local shop special order these for me to keep the business in the neighborhood so I'm not sure I have much recourse with them.
Paulroad - You mentioned that the 912's aren't mud and snow rated but I just saw a "M+S" logo on the side. Mud and snow, no?
Paulroad - You mentioned that the 912's aren't mud and snow rated but I just saw a "M+S" logo on the side. Mud and snow, no?
#6
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the 512 saus Mud and Snow, the 912 does not. This would make sense given that most us us think they are awful in the snow.
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#9
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I say interesting because just last week I was up in Tahoe and had a near miss when I almost skidded into an intersection. Also got stuck in the driveway. Didn't think much about it until I saw these two threads.
Just ordered some Eagle F1 all seasons this morning to replace the Falkens.... Don't know what I will do with the Falkens now though. Only a couple thousand miles on them.
Just ordered some Eagle F1 all seasons this morning to replace the Falkens.... Don't know what I will do with the Falkens now though. Only a couple thousand miles on them.