Seat heater melted seat!
03-18-2008, 03:14 PM
#1
New Member
Thread Starter
Join Date: Nov 2007
Posts: 52
Likes: 0
Received 0 Likes
on
0 Posts
Seat heater melted seat!
The seat heater on the driver's side of my Allroad melted a hole right through the leather. I smelled something burning, and it wasn't until after I got out of the vehicle that I saw the hole. I've read about this happening to others; however, my car is no longer under warranty. Any suggestions on what to do? It seems like a serious safety hazard.
03-18-2008, 03:26 PM
#2
AudiWorld Member
Join Date: Oct 2000
Posts: 348
Likes: 0
Received 0 Likes
on
0 Posts
My A4 did the same thing less than a year after warranty expired...
the dealer, Audi, and I split the cost three ways. I was happy with that! When you talk to them, make sure to talk about the safety issue. My dealer took care of contacting Audi also.
03-18-2008, 03:42 PM
#3
Do a claim to audi or ask the dealer to do one on your behalf.
This is a known VW/audi (safety) issue, for the passats existed a recall.
In my case the dealer did the claim, audi said OK and they fixed my seat even if the car was out of warranty - thank you, audi!
In my case the dealer did the claim, audi said OK and they fixed my seat even if the car was out of warranty - thank you, audi!
03-18-2008, 08:24 PM
#5
yes... call AoA customer care at once...
this is more than out of warranty, its a liability problem. They have been known to just repair it regardless of warranty. but you have to call directly to start the process...be firm, scared for your family, but polite.
03-19-2008, 04:45 AM
#6
AudiWorld Senior Member
Join Date: Mar 2000
Location: Denver
Posts: 724
Likes: 0
Received 0 Likes
on
0 Posts
Same thing happened to my car last week
Good advice - I plan to call AoA customer care as well as the local dealership. No burn on my jacket, though, just the seat.
Anyone have the AoA customer care # handy?
Anyone have the AoA customer care # handy?
Trending Topics
03-19-2008, 05:58 AM
#9
AudiWorld Member
Join Date: Aug 2006
Posts: 559
Likes: 0
Received 0 Likes
on
0 Posts
Mine was out of warranty and I got it replaced...
by calling AOA and they set me up with a local dealer. If you are in NYC, DON'T GO TO ZUMBACH Audi!! They removed my Nav to get to the heater controls and when I got the car back the Hav was not working. I brought it back and they said they fixed it, yeah right! I removed the Nav and a few wires were ripped out of the harness!
They only replace the leather, not the whole seat.
They only replace the leather, not the whole seat.