E-Tron charging problem with Level 2 Chargers
#1
AudiWorld Junior Member
Thread Starter
E-Tron charging problem with Level 2 Chargers
Hi....Is anyone having a problem with level 2 charging? I got my 2021 E-Tron at the beginning of March 2021. I've charged with the DC Fast chargers without a problem. When I used any level 2 chargers, it would not charge. I bought it back to the dealer and they have the same problem with their level 2 charger. The symptom is the chargers would go on and off and eventually go to error and stop. My E-Tron have been in the shop for 2 weeks and they can't seem to fix the problem. Do anyone have any insights to this trouble? Thanks!
#2
Mine is having issues but it never gets past the initialization phase. Only had the problem with EVgo chargers and they said it was an issue with their chargers.
Last edited by GlryX; 04-05-2021 at 06:36 AM.
#3
AudiWorld Junior Member
Thread Starter
I've tried different level 2 chargers to make sure it wasn't just one charger. The chargers at the dealership and at the service center was having that problem too.
#4
AudiWorld Super User
When I first got my car I had some charging issues regarding alerts. I believe at least one of the TSBs the dealer referenced in trying to fix that issue listed these initialization errors as well. Have them pull up TSB 2061788/1 and TSB 2062115/2 to see if they might help.
Good luck! That sucks :/
Good luck! That sucks :/
#5
There have been occasional issues with charging in certain regions based on the ahem 'quality' of the local power supply. It might be worth it just to check the local voltage and see if the issue persists in a different region. This would also explain why your DC charge works and both home and dealer are having issues. Low probability but worth a check.
#6
AudiWorld Senior Member
Had my '21 for a month now with 2000 miles on the clock. Charge at home with a Chargepoint Flex Home charger with no problems. Have not tried the Audi Supplied Charger yet. Today plugged into a private label L2 charger and all was well for about 15 minutes then an error light lit on the charger and on the dash of the etron was a malfunction error message and charging stopped. Restarted on the second L2 charger with no issues but did not stay very long.
Do not have any issues with various fast chargers.
Do not have any issues with various fast chargers.
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#8
AudiWorld Junior Member
Thread Starter
Had my '21 for a month now with 2000 miles on the clock. Charge at home with a Chargepoint Flex Home charger with no problems. Have not tried the Audi Supplied Charger yet. Today plugged into a private label L2 charger and all was well for about 15 minutes then an error light lit on the charger and on the dash of the etron was a malfunction error message and charging stopped. Restarted on the second L2 charger with no issues but did not stay very long.
Do not have any issues with various fast chargers.
Do not have any issues with various fast chargers.
#10
AudiWorld Junior Member
Hi....Is anyone having a problem with level 2 charging? I got my 2021 E-Tron at the beginning of March 2021. I've charged with the DC Fast chargers without a problem. When I used any level 2 chargers, it would not charge. I bought it back to the dealer and they have the same problem with their level 2 charger. The symptom is the chargers would go on and off and eventually go to error and stop. My E-Tron have been in the shop for 2 weeks and they can't seem to fix the problem. Do anyone have any insights to this trouble? Thanks!