Q4 Electrical System Malfunction
#1
Q4 Electrical System Malfunction
New to the forum and new to Audi e-trons.
Love my new (3 months old) Q4, but all of a sudden at a busy intersection, the car died on my wife, giving the dreaded warning on the dash "Electrical System Malfunction" Please exit safely. Car wouldnt drive, powered it on, off, waited, nothing. Lights, radio etc worked fine but car wouldnt drive. As the tow truck was coming, she powered it on again and, voila, it worked. Dealer said they see the error code but have no idea what caused it. Have had car for over a week and cannot simulate the error or know what it was. Any idea? They said they understand if we believe its a safety issue and can kick the case up to Audi USA to see. Its a new lease we wanted to pay off but not sure if this is a lemon. Any advice? Apparently not a software issue but they seem clueless as to what caused it. Thanks Audi Forum.
Love my new (3 months old) Q4, but all of a sudden at a busy intersection, the car died on my wife, giving the dreaded warning on the dash "Electrical System Malfunction" Please exit safely. Car wouldnt drive, powered it on, off, waited, nothing. Lights, radio etc worked fine but car wouldnt drive. As the tow truck was coming, she powered it on again and, voila, it worked. Dealer said they see the error code but have no idea what caused it. Have had car for over a week and cannot simulate the error or know what it was. Any idea? They said they understand if we believe its a safety issue and can kick the case up to Audi USA to see. Its a new lease we wanted to pay off but not sure if this is a lemon. Any advice? Apparently not a software issue but they seem clueless as to what caused it. Thanks Audi Forum.
#2
AudiWorld Junior Member
New to the forum and new to Audi e-trons.
Love my new (3 months old) Q4, but all of a sudden at a busy intersection, the car died on my wife, giving the dreaded warning on the dash "Electrical System Malfunction" Please exit safely. Car wouldnt drive, powered it on, off, waited, nothing. Lights, radio etc worked fine but car wouldnt drive. As the tow truck was coming, she powered it on again and, voila, it worked. Dealer said they see the error code but have no idea what caused it. Have had car for over a week and cannot simulate the error or know what it was. Any idea? They said they understand if we believe its a safety issue and can kick the case up to Audi USA to see. Its a new lease we wanted to pay off but not sure if this is a lemon. Any advice? Apparently not a software issue but they seem clueless as to what caused it. Thanks Audi Forum.
Love my new (3 months old) Q4, but all of a sudden at a busy intersection, the car died on my wife, giving the dreaded warning on the dash "Electrical System Malfunction" Please exit safely. Car wouldnt drive, powered it on, off, waited, nothing. Lights, radio etc worked fine but car wouldnt drive. As the tow truck was coming, she powered it on again and, voila, it worked. Dealer said they see the error code but have no idea what caused it. Have had car for over a week and cannot simulate the error or know what it was. Any idea? They said they understand if we believe its a safety issue and can kick the case up to Audi USA to see. Its a new lease we wanted to pay off but not sure if this is a lemon. Any advice? Apparently not a software issue but they seem clueless as to what caused it. Thanks Audi Forum.
Then just a month ago I got the error again and the car would not move. I waited a few minutes and tried powering on/off the car and the error finally went away. Then most recently it happened to me two days again. I tried powering off/on and kept getting the error. Then I tried rebooting the MMI and starting the heater. Then the error finally went away.
#3
AudiWorld Member
Yeah, I have the same thing on my MY2022. Happens only once every few months maybe. Always happens on driveway before starting (so far). Need to walk way for 30 minutes after locking the car to allow software to reboot. Next time I might try rebooting infotainment by long pressing the on button. After 30 minutes it is like nothing ever happened but this is very concerning because it could possibly happen while driving.
Dealer did a lot of resetting first time around but could not find a conclusive issue. It appears software related. Very annoying. Will be interesting to know how widespread it is. If not happening to everyone, that is weird, must be a hardware component or sensor that os sending bad info back to the software.
Dealer did a lot of resetting first time around but could not find a conclusive issue. It appears software related. Very annoying. Will be interesting to know how widespread it is. If not happening to everyone, that is weird, must be a hardware component or sensor that os sending bad info back to the software.
Last edited by sbt007; 04-30-2024 at 10:24 AM.
#4
Yeah, I have the same thing on my MY2022. Happens only once every few months maybe. Always happens on driveway before starting (so far). Need to walk way for 30 minutes after locking the car to allow software to reboot. Next time I might try rebooting infotainment by long pressing the on button. After 30 minutes it is like nothing ever happened but this is very concerning because it could possibly happen while driving.
Dealer did a lot of resetting first time around but could not find a conclusive issue. It appears software related. Very annoying. Will be interesting to know how widespread it is. If not happening to everyone, that is weird, must be a hardware component or sensor that os sending bad info back to the software.
Dealer did a lot of resetting first time around but could not find a conclusive issue. It appears software related. Very annoying. Will be interesting to know how widespread it is. If not happening to everyone, that is weird, must be a hardware component or sensor that os sending bad info back to the software.
#5
Sorry to Hear That
I have had my 2024 Audi Q4 55 Premium Plus for a total of 5 days. 2 days in, the MMI screen completely froze on me. The Audi dealer did a hard reset and sent me on my way. 2 days later, I got an electrical system malfunction warning in yellow and on my app it said my “electric drive was defective”.I have brought it back into the shop. I am fairly angry though they have given me a nice rental car. I am glad it’s a lease and I do not own it. I am assuming we’re going to have to Lemon this thing ant some point. Any suggestions or similar issues faced by others? Just shocked this had happened with less than 100 miles on it and less than 5 days.
#6
2024 Q4 - Electrical System Malfunction
At least I was in my own driveway when this happened…but went to leave this morning and I got the dreaded bright red alert, accompanied by a very odd space ship sounding noise. Car locked in neutral. Tried resetting a few times before calling roadside. Then we tried it again when he was here an hour later. Towed to dealer, they’ve had it for over 6 hours and said they don’t have an answer yet. Oh, and no loaners for 2 weeks.
I love my car but this is the second issue I’ve had it with and am within the lemon law for Massachusetts. Seriously considering filing.
I love my car but this is the second issue I’ve had it with and am within the lemon law for Massachusetts. Seriously considering filing.
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