Electric System Malfunction
#1431
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Join Date: Jul 2022
Location: Northwest, Washington State, USA
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i read the long article @kelisko shared the link to. Interesting that it isn’t software, which I think a lot of us suspected was B.S. from the beginning. I sure would love to know the details but both sides are keeping that under tight wraps with all the fighting. probably some fault on both sides. both sides were probably trying to get a leg up / extra buck out of the situation, but the gamble didn’t pay out. everything is negotiable, and ultimately i would assume they are going to reach some kind of agreement. audi wants to lessen their burden and vitesco wants the long term business. despite being all pissed off, hopefully both sides learned what can be gotten away with and we will end up with better products in this space going forward.
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kelisko (06-26-2024)
#1432
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In other markets, specifically in Europe and especially in the UK and even in Germany, I believe the 7-year non-transferrable BSG warranty does apply in the case the BSG fails within that period but some dealers are giving a hard time to their customers. Some owners ended up paying out of pocket but some others with the proper info and strong nerves succeeded having it completed at no cost after strenuous back and forth with the dealer and Audi. Again, they will do this only when the freaking thing has already failed. If you want to have your currently working BSG replaced for peace of mind with the revised version, you have to pay out of pocket.
#1433
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Good luck! You'll probably be fine. Probably
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#1434
AudiWorld Super User
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I'm honestly surprised people haven't made a huge fuss about the rocker arm failures on the EA839. The BSG fix (proactive or not) is *cheap* compared to the rocker arm failure and yet the latter doesn't even have an extended warranty from Audi.
Oh wait, maybe I should have kept my mouth shut before the pitchforks start coming out for that one too. *yawn.
Last edited by angrypengu; 06-26-2024 at 04:38 AM.
#1435
AudiWorld Super User
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Yes, but in case of BSG failure it is replaced free of charge and covered by 7 years warranty. Regardless of the fact if the car is covered or not covered by the factory warranty.
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angrypengu (06-26-2024)
#1436
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I'm honestly surprised people haven't made a huge fuss about the rocker arm failures on the EA839. The BSG fix (proactive or not) is *cheap* compared to the rocker arm failure and yet the latter doesn't even have an extended warranty from Audi. Oh wait, maybe I should have kept my mouth shut before the pitchforks start coming out for that one too. *yawn.
#1437
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We are on the same page with the first phrase of your comment but I am not sure I understand the second one.
#1438
AudiWorld Super User
#1439
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So we are saying the same thing here. The BSGs are covered by a 7-year warranty in Europe as well. But there is no replacement campaign there and owners who want their flawed original but still working BSG replaced by the revised one for peace of mind must pay out of pocket. This is what I have been saying since the beginning. You probably missed the context in which I made the comments which is about the recall vs campaign reality.
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retom (06-26-2024)
#1440
AudiWorld Super User
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So we are saying the same thing here. The BSGs are covered by a 7-year warranty in Europe as well. But there is no replacement campaign there and owners who want their flawed original but still working BSG replaced by the revised one for peace of mind must pay out of pocket. This is what I have been saying since the beginning. You probably missed the context in which I made the comments which is about the recall vs campaign reality.
Reality check would be helpful. I honestly feel like you're trolling but will give you the benefit of the doubt.
PS - proactive part replacements don't even happen in *aviation*. (minus an airworthiness directive)
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