Electric System Malfunction
#581
AudiWorld Member
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First of all, this is reflected in a number of options that are not available for my country, for example, online services do not work completely and cannot be activated.
And when I emailed the audi general representation in Germany, they answered literally like this: "As per your confirmation, since your country of residence is Ukraine, our support channel is unfortunately not able to handle queries of your sales region. We kindly ask you to contact the customer care department in your country."
I am sure that a75 will be able to post the scan of other modules but for me data in module 21 explains his 48V system.
#582
AudiWorld Junior Member
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2019 Q8 Prestige 40,000kms in Canada. Driving home tonight from a Mercedes electric car test drive event and my girl threw the Elecronic system malfunction warning. As we were driving my buddy searched this thread and read these horror stories. I said “it’s fine, those are just the worst stories”… 5 mins later the car’s throwing errors all over the place and dash lights up like a Christmas tree. Then the car dies on us in a busy road (very dangerous). Managed to get it started and safely to a friends house. Called roadside and told up to 6 hours for a tow. 2.5 hours later got towed to dealer. Will talk to them in the morning. Moral of the story..1. Don’t test drive Mercedes 2. As soon as you get this warning, pull over somewhere safe and get it towed. I absolutely love my Q8 and hope she comes back to life soon. BTW Audi way better than Mercedes IMHO
#583
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Update today. Talked to dealer and was told known issue hence the Alternator warranty extension. They have 4 other Q8s with same problem, plus host of other Audi's that share the same alternator. Part is on back order so "will be a while". I have it scheduled for fuel pump recall replacement in two weeks so they will combine both jobs. No courtesy cars available, but they are providing rental today.
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campingmanbc (03-04-2023)
#584
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Unfortunately (and in some cases perhaps fortunately, as with a generator), Audi cars are slightly different from those produced for Ukraine, as I have repeatedly seen.
First of all, this is reflected in a number of options that are not available for my country, for example, online services do not work completely and cannot be activated.
And when I emailed the audi general representation in Germany, they answered literally like this: "As per your confirmation, since your country of residence is Ukraine, our support channel is unfortunately not able to handle queries of your sales region. We kindly ask you to contact the customer care department in your country."
First of all, this is reflected in a number of options that are not available for my country, for example, online services do not work completely and cannot be activated.
And when I emailed the audi general representation in Germany, they answered literally like this: "As per your confirmation, since your country of residence is Ukraine, our support channel is unfortunately not able to handle queries of your sales region. We kindly ask you to contact the customer care department in your country."
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campingmanbc (03-04-2023)
#587
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https://www.audiworld.com/forums/a8-.../#post25793478
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campingmanbc (03-04-2023)
#588
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Thank you. Not sure I understand "Audi branded loaner". In Canada I was told since they don't have a loaner they would provide a rental up to $40CAD per day. While driving a Hyundai Sonata is severely cramping my style, at least I have a car. I just hope it doesn't take weeks or months to fix.
#589
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Thank you. Not sure I understand "Audi branded loaner". In Canada I was told since they don't have a loaner they would provide a rental up to $40CAD per day. While driving a Hyundai Sonata is severely cramping my style, at least I have a car. I just hope it doesn't take weeks or months to fix.
#590
AudiWorld Super User
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Meet the enemy in question:
(I stumbled upon it) - just skip through it. He doesn't tear it apart or anything
(I stumbled upon it) - just skip through it. He doesn't tear it apart or anything
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