Audi Customer Service survery

Thread Tools
 
Search this Thread
 
Old 02-04-2009, 08:20 PM
  #1  
New Member
Thread Starter
 
Wanta2009TT's Avatar
 
Join Date: May 2008
Posts: 386
Likes: 0
Received 0 Likes on 0 Posts
Default Audi Customer Service survery

for those that have purchased new audi's and completed the online surveys they send out .... what kinda response did you get back if any at all on your experience? I have almost all positive things and some issues .... wondering who actually reviews the customer service surveys, thanks!
Old 02-04-2009, 08:48 PM
  #2  
AudiWorld Senior Member
 
divo_2.0T's Avatar
 
Join Date: May 2008
Posts: 952
Likes: 0
Received 0 Likes on 0 Posts
Default

i'm just glad they don't still call me 2x a day
Old 02-05-2009, 04:32 AM
  #3  
AudiWorld Super User
 
Tanner's Avatar
 
Join Date: Mar 2000
Posts: 13,967
Likes: 0
Received 0 Likes on 0 Posts
Default AOA/AOC looks at the data and the dealers are aware of the data

afretes or jheacock could probably tell you more about it, but I know the dealers do hear about any "less than perfect" survey.
Old 02-05-2009, 05:28 AM
  #4  
AudiWorld Super User
 
afretes's Avatar
 
Join Date: Feb 2005
Location: Caledon
Posts: 7,243
Likes: 0
Received 1 Like on 1 Post
Default Not only I hear about it, my income depends on it...

I get an extra bonus if my CSI is above area average.
Old 02-05-2009, 07:16 AM
  #5  
AudiWorld Member
 
Jack_Smackus's Avatar
 
Join Date: Jan 2006
Posts: 555
Likes: 0
Received 0 Likes on 0 Posts
Default

Thank god it's online now. Those phone calls were retarded.
Old 02-05-2009, 09:57 AM
  #6  
New Member
Thread Starter
 
Wanta2009TT's Avatar
 
Join Date: May 2008
Posts: 386
Likes: 0
Received 0 Likes on 0 Posts
Default Re: Not only I hear about it, my income depends on it...

afretes .... my salesman was great .... I should have included you afretes in my survey .... you answered so many of my questions in the 4 months as well
Old 02-05-2009, 10:01 AM
  #7  
AudiWorld Super User
 
Tanner's Avatar
 
Join Date: Mar 2000
Posts: 13,967
Likes: 0
Received 0 Likes on 0 Posts
Default Meh, there are worse....

.... Microsoft ones. The ones from Audi is fairly pain-free and quick!
Old 02-05-2009, 12:31 PM
  #8  
AudiWorld Super User
 
afretes's Avatar
 
Join Date: Feb 2005
Location: Caledon
Posts: 7,243
Likes: 0
Received 1 Like on 1 Post
Default

Then I hope you gave him all 10s : )
Old 02-05-2009, 03:02 PM
  #9  
New Member
Thread Starter
 
Wanta2009TT's Avatar
 
Join Date: May 2008
Posts: 386
Likes: 0
Received 0 Likes on 0 Posts
Default Re: Then I hope you gave him all 10s : )

yup gave my saleman all above 10's and above averages, wrote alot of comments of how he really went above and beyond dealing with me
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
QuickChange
Vehicles For Sale - Archive (NO NEW POSTS HERE)
1
09-04-2015 06:51 PM
Janryk
A4 Cabriolet (B6 Platform) Discussion
0
08-30-2015 02:12 AM
LuxuryAutoKSA
A6 (C7 Platform) Discussion
0
08-29-2015 08:36 AM
ECS Tuning-Audi
A4 (B8 Platform) Discussion
0
08-28-2015 11:43 AM
ECS Tuning-Audi
S4 (B8 Platform) Discussion
0
08-27-2015 01:31 PM



Quick Reply: Audi Customer Service survery



All times are GMT -8. The time now is 09:05 AM.