Brighthouse now offering digital phone service, price sucks though

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Old 11-15-2004, 04:34 PM
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Default Brighthouse now offering digital phone service, price sucks though

$49.95/mo or $39.95/mo if you get the combo with digital cable/roadrunner. That price is horrendous. It's for unlimited calling (local/LD) but Vonage is only $25/mo for same plan.

I've been avoiding a switch to Vonage because they can't keep 407 area code, and because I wanted to see what brighthouse had to offer, but I may just give in and get a new home number and get the $15/mo 500 minute basic plan.<ul><li><a href="http://cfl.mybrighthouse.com/services/digitalphone/about.asp">http://cfl.mybrighthouse.com/services/digitalphone/about.asp</a</li></ul>
Old 11-15-2004, 06:26 PM
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Default I've been writing for 4 days on VOIP penetration in Europe, I can't take any more VOIP talk!

I have a 30-40 page analysis of VOIP market assessment, barriers to entry, technical capabilities and potential market threats for the European Union. You cannot imagine how much beer I will be drinking on Saturday once I am done with this damn paper.
Old 11-15-2004, 06:48 PM
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I assume they have the ability to do QoS. That's worth a bit of extra money.
Old 11-15-2004, 06:48 PM
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Default We use Vonage for demos on our network. It's great to see the look on peoples' faces when they're

doing 70 down I-4 and talking on a regular phone with amazing sound quality. Beats the hell out of cell phones.
Old 11-15-2004, 07:13 PM
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Default If you actually talk on your land line a lot sure, but we might use it 10 hours a month tops

Certainly not worth the premium. Maybe if they offered a 500 minute plan for say $25-30 I'd do it, since my Sprint bill is $27 and change with no long distance, but for $40/mo, it's not worth it.
Old 11-15-2004, 08:24 PM
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Default My company just completed VoIP installation...

...for one of our call centers (India) earlier this year (March). The next phases of the project will implement it in other call centers.

The really cool thing is how the integration with our Interaction Management software and the flexibility. I can now route calls to agents anywhere there is bandwidth. This makes it much easier to respond to emergency situations (like hurricanes). We have a fairly redundant system, so all we have to do is move the people anywhere where there is network and we're taking calls.

We're waiting for an upgrade that will allow us to use our bandwidth/trunking more efficiently when we transfer calls.
Old 11-16-2004, 04:18 AM
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Default Hey that reminds me....

I bumped into an aquaintance from college a couple of weeks ago. He said he is now the principal usability engineer with your shop. Jim Friel- ever hear of him?
Old 11-16-2004, 08:55 AM
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Default No, but...

A guy that works in my organization knows him...some web project quite awhile ago.

My team interfaces with the Usability Labs on a regular basis. Sometimes here in FL, but also in MN and CA.

Usability is an interesting subject. Nothing quite so humbling as having a usability expert rip your interface to shreds.
Old 11-16-2004, 09:25 AM
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It's our revenge for not getting paid as much as the developers
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