Great service at Rockville Porsche/Audi

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Old 04-26-2005, 07:28 AM
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Default Great service at Rockville Porsche/Audi

Since there have been several "not so good" service posts lately, I thought I'd mention the great experience I had yesterday during my 5000 mile scheduled service at Rockville Porsche/Audi. Since buying my car there last October, I've managed to build a good rapport with Beaver Ho (Service Consultant) and Derek WillKomm (Service Tech). Derek is an enthusiast and drives a modded E36 M3. It so happens that his wife is also into cars (*bonus*) and has a B6 S4. Derek is very cool and doesn't mind me hanging out in the shop while he works on my car. He's happy to "talk cars" and answer any questions I have. The other Service Techs are also very friendly and don't seem to mind me hanging around either. I was able to get an appointment within a day, and the service only took an hour. It was a great service experience all around.
Old 04-26-2005, 07:30 AM
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Default I liked my experience with Beaver there also. My only gripe was that they washed my car

despite being requested not to do so. Otherwise, they did a good job.
Old 04-26-2005, 07:40 AM
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glad to hear! )
Old 04-26-2005, 07:53 AM
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I take my car there also. I really like the service and the people.
Old 04-26-2005, 07:57 AM
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I hate when that happens
Old 04-26-2005, 08:12 AM
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I've also had two experiences with them, and both have been nice.
Old 04-26-2005, 08:20 AM
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Cool, always had + things to say about them. Beaver/Randolph always take care of me.
Old 04-26-2005, 08:49 AM
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Default If I had a warranty, or even remembered what having a warranty felt like...

I would probably take it there. ;o)

Mike
Old 04-26-2005, 08:57 AM
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Default my car originally came from rockville. *knock on wood*

to bad the dealer down in c-ville went to vw's
Old 04-26-2005, 08:57 AM
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2nd...haha warranties, must be nice to have one


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