Rockville Audi Rip-Off? Wife took TT in for 30,000 mile service.

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Old 06-18-2008, 04:25 PM
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Default Rockville Audi Rip-Off? Wife took TT in for 30,000 mile service.

They basically did an oil change AND THEN PUT IN 32 OUNCES OF "ZMAX" which as far as I can tell is a classic snake oil additive. I intend to protest this unless they can show me where Audi specifies it.

THEN they list the oil as "ZVW-352-082-Q-DSP ENGINE OIL" at $3.10 X 5. What oil is RETAILED at $3.10 per quart? Doesn't sound like a proper oil.

Then $178 labor for an oil change and pouring 32 ounces of "ZMAX" whereever the hell you do that.<ul><li><a href="http://www.ftc.gov/opa/2001/02/zmax1.shtm">FTC sues makers of ZMax. It's tinted mineral oil.</a></li></ul>
Old 06-18-2008, 04:36 PM
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Damn... I just got a dipstick tube from them and they were nice, but that sounds like a total rip.
Old 06-18-2008, 04:40 PM
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Yeah. I got the dipstick tube in a manner of speaking.
Old 06-18-2008, 04:43 PM
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LOL!
Old 06-18-2008, 04:43 PM
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That sucks man, sorry to hear. You should defintiely file some sort of complaint with them.
Old 06-18-2008, 04:43 PM
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Default Reason #201 why I do my own oil changes.

I have yet to find an honest dealer yet.
Old 06-18-2008, 04:48 PM
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$178 labor charge for oil? LOL!
Old 06-18-2008, 05:25 PM
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I do to. I did this service as part of selling the car.
Old 06-18-2008, 05:33 PM
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Default That is their internal part number for oil...

... at least it looks that way.

$3.10 sounds about right for "dealer oil"
Old 06-18-2008, 05:55 PM
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Default At least they did it. Mini dealer would not change the oil b/c only 5,000 miles on it.

They sent my wife home, even though she was going to pay for the oil change. The oil was 13 months old.

At least they did the oil change for free (including synthetic oil) when it was brought back. They said normal price for a change is around $185.


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