Rant about Windshield raplacement at Glass Doctor in Walpole .......

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Old 08-24-2007, 09:32 AM
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Default Rant about Windshield raplacement at Glass Doctor in Walpole .......

Cracked the windshield on my TT and had Glass Doctor / Harmon Autoglass replaced ...

What a sloppy job, the cut the fabric on my passenger side A pillar , broke the internal rear view locking mechanism and put a dent on my fender at knee height ( probably to suport himself while he cut into the adhesive ) . Worst thing is that they came to my work and bounced right after they finished without letting me inspect the work , I went to the shop and complained , got the mirrot replaced but they are saying that the dent on the fender and the cut on the A pillar were there before .

I got my insurance company involved and I went to the apraiser to get pictures of the dent , its not a big dent and I think it can be removed by the Dent Wizard without paiting the fender but I'm still pissed , the car didn't have a single scratch or ding....

End of Rant.
Old 08-24-2007, 11:32 AM
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Default Sorry to hear..., but respectfully... isn't Don Cotton the most recommended on this forum?

Village Glass Smith; Why risk using anyone else? I drove an hour down from NH to have him do the windshield in my UrS4 because I was paranoid about exactly what your describing.

I hope you get everything with your car squared away to your satisfaction. It's a very frustrating position to be in.

Best of luck.
Old 08-24-2007, 01:03 PM
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thanks , I will definitely be switching to Village.
Old 08-24-2007, 07:27 PM
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Did you ever consider AAA Auto Glass?
Old 08-24-2007, 07:30 PM
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need new windshield.. whats the contact info for Don??
Old 08-25-2007, 12:26 PM
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Default go to Village Glassmith

from Wellesley I believe. Don did my 330i and he did a flawless job
Old 08-26-2007, 02:38 AM
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Default Here's his contact info:

Don Cotton
The Village Glassmith
47 River St Ste R
Wellesley, MA 02481
(781) 431-9700
Old 09-20-2007, 12:14 PM
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That dude's a talker . . .
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