I live in the city, am relatively new to the Bay area, and need to get my first

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Old 12-17-2002, 10:22 AM
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Default I live in the city, am relatively new to the Bay area, and need to get my first

service (5000m). Where do you recommend I go? If it matters, the car is bone stock.
Old 12-17-2002, 11:07 AM
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Default Where in the Bay Area do you live?

Here's my breakdown:

East Bay - Diablo Audi (Concord) [this is where I go]
Marin County - Sonnen (San Rafael?)
Peninsula - Rector (Burlingame)
South Bay - Anderson-Behl (San Jose?)

Do a search and you'll see that none of these places are perfect, but they seem to be better than the other dealers in the Bay Area for service.
Old 12-17-2002, 11:11 AM
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Default Duh, didn't see that you said you live in the city.

MoBrazen (forum regular) seems to like the service at Royal Motors in the city, but I think he has real good connections with the techs there. I don't know how a regular customer would be treated, but I haven't heard anything particularly bad about them.

If you don't mind driving a bit, then Rector in Burlingame is probably the next closest dealer to you where you can expect better service.
Old 12-17-2002, 12:56 PM
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I would speak to Hector @ Rector in Burlingame...due to your location
Old 12-17-2002, 01:23 PM
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Default Connections? What connections? ;-)

Service @ Royal is good, but you only wanna deal with the Audi service Reps (John Ansaldo or Johnny Liu). They are both cool guys. That is all I will say.
Old 12-17-2002, 04:12 PM
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2nd that. Hector is currently tearing my car apart and fixing everything for my 50k service.
Old 12-18-2002, 07:23 AM
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Kevin @ Rector is my service rep and he's been great.
Old 12-18-2002, 10:25 PM
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Hector dosen't setup appts anymore. Ask for Kevin Johnson.
Old 12-20-2002, 02:38 PM
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Ditto that.
Old 12-20-2002, 07:07 PM
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spoke with Hector when I picked up my car. they're just really busy with the holidays and all.


Quick Reply: I live in the city, am relatively new to the Bay area, and need to get my first



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