My Sad Carlsen Audi Story (Part 2)
10-13-2006, 12:29 PM
#11
AudiWorld Super User
Join Date: Mar 2001
Posts: 5,244
Likes: 0
Received 0 Likes
on
0 Posts
I would have called AoA
When the cat broke off of my turbo with the car at 77k miles, the dealer would not replace it.
I went outside and called AoA, which put me on hold as they called the dealer. Went back in after the call and got it replaced.<ul><li><a href="http://www.epa.gov/oms/consumer/warr95fs.txt">EPA Emissions Warranty</a></li></ul>
I went outside and called AoA, which put me on hold as they called the dealer. Went back in after the call and got it replaced.<ul><li><a href="http://www.epa.gov/oms/consumer/warr95fs.txt">EPA Emissions Warranty</a></li></ul>
10-13-2006, 07:20 PM
#12
AudiWorld Super User
Join Date: Jan 2002
Posts: 5,190
Likes: 0
Received 0 Likes
on
0 Posts
You can always try us as an alternative to the dealer system. We're in Palo Alto too.
<center><img src="http://www.streetwerke.com/images/Shop_2_sm.jpg"></center><p><ul><li><a href="http://www.streetwerke.com/contact.html">http://www.streetwerke.com/contact.html</a></li></ul>
10-16-2006, 08:31 PM
#15
Carlsen sucks, the service manager has his head so far up AOA's *** it's not funny
AOA sucks period and unfortunately there are some good advisors that end up taking the hit.
Seriously, Carlsen SUCKS and as far as I can tell, Every AOA backed dealer in the Bay Area sucks and ya I have proof of attempted fraud (er laziness) from most of them..
They suck suck suck suck suck suck.. Still ranked at the bottom in customer service, and that's not do to the boys and girls on the front line, it's the back office politics and the large amount of lazy incompetent techs that are turning wrenches.
Seriously, Carlsen SUCKS and as far as I can tell, Every AOA backed dealer in the Bay Area sucks and ya I have proof of attempted fraud (er laziness) from most of them..
They suck suck suck suck suck suck.. Still ranked at the bottom in customer service, and that's not do to the boys and girls on the front line, it's the back office politics and the large amount of lazy incompetent techs that are turning wrenches.
Thread
Thread Starter
Forum
Replies
Last Post
2k6blacka8
New Member Welcome Area
1
08-30-2015 04:13 PM
2k6blacka8
A8 / S8 (D3 Platform) Discussion
7
08-30-2015 02:07 PM
Audi Other audi 100 control arm dorman aud100/520-717
rupenzelleo
Parts For Sale - Archive (NO NEW POSTS HERE)
0
08-30-2015 02:21 AM
Mr. Bizzle
Parts For Sale - Archive (NO NEW POSTS HERE)
0
08-27-2015 09:32 AM
