audivotary

Rector's response to customers? Anyone able to make an appointment? Which service advisor is giving good customer support? Has Audi of America intervened? Are the good techs still there?

lawong

after I get back from Boston next week. I'll let you know how things go on 9/27. I've never dealt with the other new guy Mike, so in my opinion, they've got a whole new team.

I believe all the techs are there. At least for now. I try to only have Larry work on my car. At least that was my arrangement with Hector.

2Turbos4Steve

TIA.let us know how it goes. now that hector is gone, i'm not sure where to take my car for service

andrec

I've never had any problems at Negherbon Audi, now known as Audi of Oakland (same owner as Livermore Audi). I've been dealing with Service Writer Vince Fernandez for the last 3 years now; he's been great: always attentive to my concerns, and always goes out of his way to get the job done to my satisfaction. If you ever head over to Audi of Oakland for service, talk to Vince and tell him Andre Cinco highly recommended him. He'll take care of you.

2Turbos4Steve

i live in sunnvyale, so i'm much further from oakland now. i'd definitly would do that if i were still living in EC, especially knowing that this is your 2nd audi.

things going ok? miss the turbos at all?

maxh2o

the previous service manager assisted me in getting my engine replaced through the AoA rep when my timing belt went early.

Not sure about the new Service Manager yet. I've been back to Rector picking up parts. They seem busier than before and no yelling irate customers yet.

andrec

I feel a lot more relaxed driving the 4.2. It cruises on the freeway effortlessly. I don't have that "rushed" sensation I used to get when rowing the gears in the S4. I haven't done much other than tint, Zender rear spoiler, H-sport sway bars, 18" Oettinger RZ wheels,and 15mm H&R spacers. Check out my picture poster for some more views.

The 4.2 is different, but in a good way. That, coupled with the fact that I'm not getting any younger, and my wife just gave birth to our second child, a daughter, two weeks ago, I'm feeling pretty comfortable. The 4.2 is a good sized car for my family of four.

Glad to see you're still around.

Regards,

2Turbos4Steve

and congrats to you and your family!

i'm sure the bigger car is making a significant difference for you. whenever i drive a full car of people around, i get reminded of how small the s4 actually is.

good luck with the new baby!

andrec

Thanks!