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2010 Q5 - Help with MMI version to correct issues

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Old 07-26-2014, 05:22 PM
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Default 2010 Q5 - Help with MMI version to correct issues

I'm hoping someone that has had the same issue as I can tell me what version their MMI was upgraded to and can help me identify the correct software version to upgrade my MMI so that I may address the following issues. I have a '10 Q5 Prestige with MMI Nav+, B&O, bluetooth etc., bought it new and have approx 85K miles so I'm past warranty. No issues other than the following two:

1. Call waiting has never worked, same issue others have identified. Second call comes in and you can't switch between calls. I've asked numerous times over the years at the dealer to have it corrected. To date nothing but blank stares from the service dept and the same line "That's how it works/is/came from the factory etc...." "Never heard of the problem..."

2. Sirius has recently disappeared from my available bands. (current subscription thru 12/15, don't listen much so I'm not sure when it dropped off available bands)

I've requested the dealer update my software version from HNav_US_PO110_01 to whatever version works. I guess I initially gave up too easy on the BT issue, I wasn't aware until recently that so many others have had the same issue. I found the issue to be a minor irritation but didn't make a lot of noise about it.

If anyone knows of the specific TSB or has any other suggestions that may resolve this it would be greatly appreciated.

I ran VAGCOM, no faults with the radio or the 5F module.

Address 56: Radio (R) Labels: Redir Fail!
Part No SW: 4F0 035 082 A HW: 4F0 035 082
Component: Radio U SIRIU H45 0021
Revision: AB001007 Serial number: 335C.0A7559039
Coding: 020000010000000001
Shop #: WSC 06335 000 00000
VCID: 1D31C54D04C089F6901-8048

No fault code found.

-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794) Labels: 4E0-035-6xx-5F.clb
Part No SW: 8T1 035 664 B HW: 8T1 035 664 B
Component: H-BN-NA H47 0042
Revision: -------- Serial number: 490C$0A7554449
Coding: 010200060005A1EF51000B0E000000030000
Shop #: WSC 06335 000 00000
VCID: 377D37E5863CC3A66AD-8062

Subsystem 1 - Part No: 8R0 060 884 F
Component: NAR 2009/2010 5304

Subsystem 2 - Part No SW: 4F0 919 604 HW: 4F0 919 604
Component: DU7 High H43 0306

Subsystem 3 - Part No SW: 8T0 919 609 G HW: 8T0 919 609 G
Component: E0380 Bedient H08 0100

Subsystem 4 - Part No: 8R0 906 961 A
Component: CD-Database 1293

No fault code found.

Thanks in advance.
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