Water pump heads up
12-21-2009, 10:25 AM
#21
AudiWorld Senior Member
Well, I've had three Infiniti's and never had to take them in for anything but standard maintenance. Never once had any issues with them. My '08 BMW was bought back as a lemon, and my Q5 has spent close to 30 days over time in the shop for problem after problem after problem. My mom drives an Infiniti as well, and it has been the best car she has ever owned. So I have to respectfully disagree with you.
12-21-2009, 11:04 AM
#22
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Well, I've had three Infiniti's and never had to take them in for anything but standard maintenance. Never once had any issues with them. My '08 BMW was bought back as a lemon, and my Q5 has spent close to 30 days over time in the shop for problem after problem after problem. My mom drives an Infiniti as well, and it has been the best car she has ever owned. So I have to respectfully disagree with you.
On bottom line is this. Every cars manufacturing will have issue with some of their cars. But, how are they are handling and take care of their customers complaints is the key for success.
I rather eat at the restaurant where the food is good. Service is excellent. Don't have to wait a longtime for the food. Then eat at the restaurant where the food is excellent but the service is lousy. Plus wait a longtime for the food. Lexus, Infiniti and Acura know for their customers care.
12-21-2009, 11:39 AM
#23
AudiWorld Super User
Well, I've had three Infiniti's and never had to take them in for anything but standard maintenance. Never once had any issues with them. My '08 BMW was bought back as a lemon, and my Q5 has spent close to 30 days over time in the shop for problem after problem after problem. My mom drives an Infiniti as well, and it has been the best car she has ever owned. So I have to respectfully disagree with you.
12-21-2009, 11:42 AM
#24
AudiWorld Super User
Infiniti has a very high rating on Consumer Reports. C.R also buy all their cars and s.u.v. They test drive all the vechiles thousand of miles. I went on J.D Power website and is not very impress with it.
On bottom line is this. Every cars manufacturing will have issue with some of their cars. But, how are they are handling and take care of their customers complaints is the key for success.
I rather eat at the restaurant where the food is good. Service is excellent. Don't have to wait a longtime for the food. Then eat at the restaurant where the food is excellent but the service is lousy. Plus wait a longtime for the food. Lexus, Infiniti and Acura know for their customers care.
On bottom line is this. Every cars manufacturing will have issue with some of their cars. But, how are they are handling and take care of their customers complaints is the key for success.
I rather eat at the restaurant where the food is good. Service is excellent. Don't have to wait a longtime for the food. Then eat at the restaurant where the food is excellent but the service is lousy. Plus wait a longtime for the food. Lexus, Infiniti and Acura know for their customers care.
12-21-2009, 11:55 AM
#25
AudiWorld Senior Member
Best customer service I ever had was BMW. I went through 4 fuel pumps plus electrical system issues. I called customer care and told them I wanted a buy back. 2 weeks later, they called and told me they were buying my car back. It was such an easy and painless process. Audi service department sucks at my dealer, but Audi Customer Care has been great. They even made last months payment for me as an apology for my trouble.
12-21-2009, 12:08 PM
#26
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The only disrespect person is yourself. Does the term " Anger Management" is anything to you? Take it easy man. Take three deep breath. Everything will be Ok? Everyone have a right to their opinion!! Sometimes the car manufacture or dealership need to hear customers voice so they can improve their products better. Good day.
12-21-2009, 12:22 PM
#27
AudiWorld Senior Member
The only disrespect person is yourself. Does the term " Anger Management" is anything to you? Take it easy man. Take three deep breath. Everything will be Ok? Everyone have a right to their opinion!! Sometimes the car manufacture or dealership need to hear customers voice so they can improve their products better. Good day.
12-21-2009, 12:22 PM
#28
AudiWorld Super User
Best customer service I ever had was BMW. I went through 4 fuel pumps plus electrical system issues. I called customer care and told them I wanted a buy back. 2 weeks later, they called and told me they were buying my car back. It was such an easy and painless process. Audi service department sucks at my dealer, but Audi Customer Care has been great. They even made last months payment for me as an apology for my trouble.
As you stated, Audi of America is pretty good too. BMW and Audi dealers are hit or miss, some are very good and some are just plain bad.
12-21-2009, 12:24 PM
#29
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The only disrespect person is yourself. Does the term " Anger Management" is anything to you? Take it easy man. Take three deep breathe.Everything will be Ok? Everyone have a right to their opinion!! Sometimes the car manufacture or dealership need to hear customers voice so they can improve their products better. Good day.
12-21-2009, 12:25 PM
#30
AudiWorld Super User
The only disrespect person is yourself. Does the term " Anger Management" is anything to you? Take it easy man. Take three deep breath. Everything will be Ok? Everyone have a right to their opinion!! Sometimes the car manufacture or dealership need to hear customers voice so they can improve their products better. Good day.