CapCap

Thanks for the replies! I carry two cups in the car -- coffee in the morning in a DW Klean Kanteen -- and I use a 20oz Yeti for everything else including coffee sometimes. Both fit beautifully. Both keep hot coffee very hot, even when the mug is ice cold on the outside from these cup holders.

Can't find an answer for this so my best guess is that somehow the a/c switch is turned on somewhere underneath everything and I don't have an option to turn it off. The option for hot/cold is mentioned in the handbook but since the 2018 no longer have this, perhaps it's for Europe cars only? No clue.

Not sure I want anybody working on trying to fix this and working on the car when it's not that big of a deal to me. I'd rather have it permanently on cool vs warm I suppose. Unless Audi can tell me "oh that's an easy fix!" I'm not bringing it in. Still waiting to hear back from them.

Badger56

CapCap

Not a hijack at all!

Hadn't occurred to me something could be leaking... In my mind (and I know nothing about cars!), I'm picturing the wires where the hot/cold switch should be with the wire flipped to "cold."

I do have to bring the car back for a tiny touch-up, so maybe they can take a look at it during that time.

jlarke

I always assumed that not getting the switch means there's no mechanism in the console to cool or warm the cupholders. The cost of the switch is nothing if you're going to install the equipment anyway.

Kbcanada

CapCap

It's just cold. No breeze anywhere. Like a little tiny cup-sized refrigerator.

If the 2018's in Canada have this option, then the mechanism has to still be in the car. Crazy they didn't just hook it up for the US vehicles.

Wires

Is your passenger one silver inside? Or just black? My SQ5 came with the heated/cooled.

CapCap

Both of them are black.