Update your Nav to 2018 maps
03-28-2021, 08:32 AM
#341
AudiWorld Member
I've tried a 64GB and then a 16GB card but neither of them worked.
The only thing I can think of is that the cards are formatted with something that my Q5 can't recognize.
Does anyone have an idea on what might be the issue?
TIA!
03-28-2021, 09:03 AM
#342
AudiWorld Senior Member
I'm also trying to update my maps using a MacBook but when I put the SD card into Slot 1 or 2 the vehicle looks at the card and then comes up with a message that it can't find the data or files it needs.
I've tried a 64GB and then a 16GB card but neither of them worked.
The only thing I can think of is that the cards are formatted with something that my Q5 can't recognize.
Does anyone have an idea on what might be the issue?
TIA!
I've tried a 64GB and then a 16GB card but neither of them worked.
The only thing I can think of is that the cards are formatted with something that my Q5 can't recognize.
Does anyone have an idea on what might be the issue?
TIA!
That message is a symptom of an expired subscription - meaning the update is too new. You get 5 at 6mo intervals, whether or not you actually uodate.
Last edited by spindlewood; 03-28-2021 at 09:18 AM.
03-28-2021, 09:20 AM
#343
AudiWorld Member
I'm logging in to myAudi.com and it says it's the 2021 North America maps.
03-28-2021, 11:05 AM
#344
AudiWorld Senior Member
Counting on my fingers, you should have the license for it 
This message also happens if the files are unzipped incorrectly.
How many zip files are part of the download? You need to highlight all files together before choosing the unzip command or it won't unzip properly (this is on a pc anyway). Read the instructions carefully.
This message also happens if the files are unzipped incorrectly.
How many zip files are part of the download? You need to highlight all files together before choosing the unzip command or it won't unzip properly (this is on a pc anyway). Read the instructions carefully.
03-28-2021, 05:48 PM
#345
AudiWorld Junior Member
I'm also trying to update my maps using a MacBook but when I put the SD card into Slot 1 or 2 the vehicle looks at the card and then comes up with a message that it can't find the data or files it needs.
I've tried a 64GB and then a 16GB card but neither of them worked.
The only thing I can think of is that the cards are formatted with something that my Q5 can't recognize.
Does anyone have an idea on what might be the issue?
TIA!
I've tried a 64GB and then a 16GB card but neither of them worked.
The only thing I can think of is that the cards are formatted with something that my Q5 can't recognize.
Does anyone have an idea on what might be the issue?
TIA!
03-29-2021, 01:16 AM
#346
AudiWorld Newcomer
Join Date: Mar 2021
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Hi, I'm new to this so any help appreciated guys.
I've tried to update my maps but now all i get is the message the navigation is initializing.
Ive tried to register to get the update from above but it says my VIN is not recognized. is it because im UK and that is USA ?
as above novice so any help at all is grateful
I've tried to update my maps but now all i get is the message the navigation is initializing.
Ive tried to register to get the update from above but it says my VIN is not recognized. is it because im UK and that is USA ?
as above novice so any help at all is grateful
03-29-2021, 01:30 AM
#347
Hi, I'm new to this so any help appreciated guys.
I've tried to update my maps but now all i get is the message the navigation is initializing.
Ive tried to register to get the update from above but it says my VIN is not recognized. is it because im UK and that is USA ?
as above novice so any help at all is grateful
I've tried to update my maps but now all i get is the message the navigation is initializing.
Ive tried to register to get the update from above but it says my VIN is not recognized. is it because im UK and that is USA ?
as above novice so any help at all is grateful
03-29-2021, 04:11 AM
#348
AudiWorld Member
Counting on my fingers, you should have the license for it
This message also happens if the files are unzipped incorrectly.
How many zip files are part of the download? You need to highlight all files together before choosing the unzip command or it won't unzip properly (this is on a pc anyway). Read the instructions carefully.
This message also happens if the files are unzipped incorrectly.
How many zip files are part of the download? You need to highlight all files together before choosing the unzip command or it won't unzip properly (this is on a pc anyway). Read the instructions carefully.
03-29-2021, 05:37 AM
#349
AudiWorld Junior Member
LMK if you have any issues or can't access a Windows machine (I'm located near you). For some reason it's only the unzipping that causes problems when done under Mac OS-X. I actually downloaded with Mac and then unzipped with Windows.
Last edited by steadfast; 03-31-2021 at 06:37 AM.
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JonnyRotten (03-31-2021)
03-30-2021, 05:09 AM
#350
AudiWorld Member
I updated our 2019 Q5 using the 2021 maps download yesterday. I unzipped the contents onto a 16Gb USB Flash drive (formatted as FAT32) from my Windows 10 PC and the update went through without issues. I suspect this will be the last update we can apply.
Cheers!
MF.
Cheers!
MF.