Q7 MK 1 Discussion Discussion forum for the Audi Q7 SUV built from 2005 to 2015

2013 Q7 diesel Crank Pulley Failure at 47,000 miles

Thread Tools
 
Search this Thread
 
Old 05-13-2019, 08:57 AM
  #1  
AudiWorld Junior Member
Thread Starter
 
sootwagen's Avatar
 
Join Date: Sep 2009
Location: Orange County, New York, USA
Posts: 26
Likes: 0
Received 0 Likes on 0 Posts
Default 2013 Q7 diesel Crank Pulley Failure at 47,000 miles












At 47,000 miles, I had the crankshaft pulley separate from the hub and throw the Serpentine belt.I was very fortunate; the pulley came off either as I was shutting the engine off or starting it up. I just don't understand how it could fail with so few miles on it.

Last edited by sootwagen; 05-13-2019 at 09:40 AM. Reason: Add model and year
Old 05-13-2019, 05:10 PM
  #2  
AudiWorld Super User
 
cuatrokoop's Avatar
 
Join Date: Nov 2001
Posts: 18,479
Received 75 Likes on 67 Posts
Default

Looks like corrosion played an issue helping the rubber separate from the hub.
Old 06-22-2019, 06:33 PM
  #3  
AudiWorld Junior Member
 
gozman's Avatar
 
Join Date: Jun 2019
Posts: 6
Likes: 0
Received 0 Likes on 0 Posts
Default 2012 Q7 TDI; Mine failed at just over 54,000...

Just got home after a trip from Ohio to Tennesee and mine failed as I went to move my Q7 after unpacking it from the trip; it started and as I turned into the driveway, the power steering stopped working and when I looked under the hood, I saw the belt loose and the pulley broken just like your is in your photos. It looks like you tackled it yourself; how much time did it take you to get it fixed? I have a post-TDi fix visit for warranty work with the local Audi dealer scheduled for an emissions error code just 83 miles after the fix was applied (NOx sensor errors) and was told there is a TSB and redesigned pulley being spec'ed and am hoping they'll cover the pulley failure too...


Originally Posted by sootwagen











At 47,000 miles, I had the crankshaft pulley separate from the hub and throw the Serpentine belt.I was very fortunate; the pulley came off either as I was shutting the engine off or starting it up. I just don't understand how it could fail with so few miles on it.
Old 07-18-2019, 05:27 PM
  #4  
AudiWorld Newcomer
 
Boffee's Avatar
 
Join Date: Jul 2019
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
Default

[QUOTE=gozman;25333690]Just got home after a trip from Ohio to Tennesee and mine failed as I went to move my Q7 after unpacking it from the trip; it started and as I turned into the driveway, the power steering stopped working and when I looked under the hood, I saw the belt loose and the pulley broken just like your is in your photos. It looks like you tackled it yourself; how much time did it take you to get it fixed? I have a post-TDi fix visit for warranty work with the local Audi dealer scheduled for an emissions error code just 83 miles after the fix was applied (NOx sensor errors) and was told there is a TSB and redesigned pulley being spec'ed and am hoping they'll cover
Old 07-18-2019, 05:29 PM
  #5  
AudiWorld Newcomer
 
Boffee's Avatar
 
Join Date: Jul 2019
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
Default Help

Does anyone have the torque value for the 8 bolts that hold on the crank pulley?
Old 07-19-2019, 03:31 AM
  #6  
AudiWorld Newcomer
 
Ariesb21's Avatar
 
Join Date: Jul 2019
Posts: 1
Likes: 0
Received 0 Likes on 0 Posts
Default


Were you guys able to get it covered through warranty? The same just happened with my q7 tdi 2014 only while I was driving. Pulley snapped right off. Problem is most likely due to corrosion

Car at 89,000km so out of warranty period - took it to the dealer and hoping they will fix such a disaster for free

any thoughts ? Could something else have been damages too?

also do you think anything else could have been damages?
Old 07-19-2019, 05:29 AM
  #7  
AudiWorld Member
 
Built4Sin's Avatar
 
Join Date: Jun 2017
Location: Arizona
Posts: 578
Received 100 Likes on 74 Posts
Default

This is a problem with the BMW diesels as well, the vibration dampener takes the engines torque abuse and ends up failing. The fix for BMW so far looks like throwing on an 'aftermarket' clutched alternator pully along with either a replacement dampener or Fluidampr redesigned (solid, viscus fluid filled) part, that helps in keeping down the strain that the rubber ends up deteriorating from.

Audi, seems to have a corrosion problem on their's as well, that's not seen on the BMW's though. (Mine is rusted out just like yours)

Links of failed BMW dampeners:

https://www.tunemyeuro.com/bmw-335d-...onic-balancer/
https://www.bimmerfest.com/forums/sh....php?t=1272400

Link for new part:
https://parts.audineworleans.com/p/A...9105251DJ.html
Attached Thumbnails 2013 Q7 diesel Crank Pulley Failure at 47,000 miles-failed-damper-5.jpg  
Old 07-22-2019, 06:17 PM
  #8  
AudiWorld Newcomer
 
Rusl's Avatar
 
Join Date: Jul 2019
Posts: 1
Likes: 0
Received 0 Likes on 0 Posts
Default

hey guys, I got exactly the same problem (audi Q7 2012 TDI), where did you get it fixed and for how much? I just bought crank pulley and VBelt
Please let me know
Thanks in advance
Old 08-10-2019, 11:00 AM
  #9  
AudiWorld Newcomer
 
addielac's Avatar
 
Join Date: Aug 2019
Posts: 1
Received 0 Likes on 0 Posts
Default Same bad pulley



Same crankshaft pulley failure on our 2012 Q7 TDI 45k miles yesterday, on the highway outside DC. Super fun doing that at 70mph 150 miles from home. Any news on whether its under the tdi warranty by chance or if there's anything we need to know getting it fixed? We had to leave it at a dealer down there to be fixed.
Old 08-10-2019, 11:13 AM
  #10  
AudiWorld Member
 
Built4Sin's Avatar
 
Join Date: Jun 2017
Location: Arizona
Posts: 578
Received 100 Likes on 74 Posts
Default

I replaced mine last week after seeing your guys failures and mine looking corroded like yours. It was about $400 for the part and install (done at Audi, while having some emissions warranty work done).

It’s not covered by the TDI warranty, since it’s in no way emissions related. Just terrible parts design. Make sure you have them order the part and bolts from New Orleans Audi and have them price match (or order it yourself and have them install it).

It’s an investment worth the peace of mind, especially if you road trip!
The following users liked this post:
addielac (08-10-2019)


Quick Reply: 2013 Q7 diesel Crank Pulley Failure at 47,000 miles



All times are GMT -8. The time now is 12:10 PM.